Process Assistant Medical

Sandra D. Adames

*** ******* ***** *****: 551-***-****

Browns Mills, NJ 08015 Email: ***********@*******.***

Professional Experience

Amazon-Burlington, NJ Sep. 2019-Current

Area Manager L5

Lead and develop a team of Amazon associates.

Continuously improve processes and procedures.

Communicate policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed.

Promoted three Tier 1 Associates to Process Guides within Singles.

Amazon –Staten Island, NY Oct. 2018-2019

Flow Process Assistant/ Singles Process Assistant

Filled in the rolled of Area Manager in Singles, Smartpac, and Singles Smalls for the month of January 2019.

Increased Singles total by 13% from averaging 75 UPH at the end of Nov. 2018 to 85 UPH at the end of Jan. 2019.

Promoted three Tier 1 Associates to Process Guides within Singles.

Amazon- Robbinsville, NJ. May 2016-Oct. 2018

AFE & Singles Process Assistant

Mentored and developed a Quality Ambassador during Peak 2017 making EWR4 the benchmark for sort quality, having the lowest DPMO and wall adjustments in the network. My shift led the building in quality.

Led the EWR4 BHD sort team during Peak 2017 to deliver 310k volume days by effectively managing floaters, assigning zone owners, and managing wall balance.

Developed the EWR4 BHD Smartpac team to a 29% improvement in direct rates from June 2018 average rates of 430 to August 2018 average rates of 555. This was done by constantly improving water spider standard work, and performing minor repairs on Smartpac machines to minimize machine downtime.

As part of the Launch Away Team, launched JFK8 BHN Outbound, helping in multiple processes including Flow/Skynet, Singles, and AFE Problem Solve. I also mentored and developed the PA’s, Problem Solvers and communicated the standard work and procedures

INTEGRITY STAFFING SOLUTIONS Avenel, NJ November 2015- Dec. 2015

Subcontractor- Dock Progress Guide for Warehouse & Fulfillment Center

Received, stored and distributed goods and verified quantities and items being shipped.

Loaded and unloaded shipments.

Coordinated material transfers.

Prepared receiving reports and other paperwork.

Packed and unpacked orders as and when instructed.

Verified quantities and items being shipped.

Language Skills

Fluent in English and Spanish- able read and write with full comprehension of the both languages.

Education

Hudson County School of Technology High School Diploma (2006)

Jersey City, New Jersey

Harrison Career Institute Medical Assistant/Cardiovascular Technician (2004)

Jersey City, New Jersey

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