Scrum Master Project Manager

OLUWATOYIN BABALOLA

************@*****.*** 510-***-****

Scrum Master with 5+ years of experience as Scrum Master, facilitates scrum events, ceremonies, and artifacts. A value driven and highly motivated team player with outstanding track record in managing and delivering Agile Software projects. Extensive Scrum ceremonies and Backlog Grooming skill. Ability to track and monitor sprint cycle metrics including burndown, burnup, velocity, release forecasting and the ability to successfully identify gaps and create mitigation approaches. Coaches and motivates team to achieve sprint goal, resolve impediments, help team to be self-organized and cross functional.

SKILLS

Coaching & Mentoring

SDLC Management

Multitasking

User Stories Management

Team Player

Root Cause Analysis

Backlog Grooming

Excellent Communicator

Organizational Leadership

CRM Tool

Microsoft Suit

PROFESSIONAL EXPERIENCE

Comcast – Contract August 2022 - Current

Scrum Master

Lead daily scrum, sprint review, sprint demo, and planning meetings for clients.

Planned Agile practices and encourage team togetherness to overcome impediments and hurdle to productivity.

Supports senior leadership gathering reports on activities relating to planning, scheduling, cancellation, inquiries, proposal development for various scrum events.

Facilitate discussion, decision making, and remove impediments.

Coach teams on agile and scrum principles with the goal of continuous improvement

Work with our client's product owners and product managers to ensure the product backlogs are ready for the next iteration.

Coordinate with other teams on the Agile Release Trains (ARTs) and communicate status to management

Guaranty Trust Bank, Nigeria December 2018 – June 2022

Scrum Master/Project Manager

Worked with Product Owner(s) to develop User Stories to meet the Feature acceptance criteria.

Collect and share team metrics with the team to determine when new metrics are needed and develop improvements in metrics.

Coached teams on agile and scrum principles with the goal of continuous improvement

Maintained and generated information radiators for the teams

Jumia, Nigeria April 2018 – October 2019

Associate Scrum Master

Achieved top notch customer satisfaction by providing quality information to customers via target mails relative to segmented customers issues.

Resolved daily, weekly and monthly products, service and customers issues received via inbound calls, outbound calls and emails by addressing the customer’s complaints via classification of customers into same issue segments and recommending similar solution templates via data analytics

CERTIFICATIONS

Professional Scrum Master (PSM)

Certificate of Completion, CRM and Project Management, LinkedIn Learning (2022)

EDUCATION

Master of Business Administration HRM 2023

Lincoln University, United States

Post-Graduate Diploma Human Resource Management 2019

UNICAF United Kingdom

Bachelor of Arts Linguistics and African Language 2014

University of Ibadan, Nigeria

Contact this candidate