ZAFIRA GANNON
CELL: 646-***-****
EMAIL: ***********@*****.***
EXPERIENCE
Front Desk Receptionist Therapeutic Inspirations New York, NY October 2012-March 2013
• Front desk receptionist and patient registration.
• Assisted in-patient care activities by screening phone calls, handling patient’s questions and problems.
• Scheduling patient appointments, data entry, managing group calendar.
• Collected Co-Pays, and Deductibles posted all payments for office visits. Assistant Office Manager Lenox Hill Heart Rhythm Center New York, NY August 2010 – April 2011
• Front desk patient registration.
• Verified patient insurance eligibility for office visits.
• Prepared procedure documents and billing to be submitted to insurance companies.
• Posted all charges and payments of clinical encounters for/from insurance companies.
• Printed and mailed all physician dictations to referring doctors.
• Assisted in-patient care activities by screening phone calls, handling patient’s questions and problems.
• Performed essential clerical tasks, especially; scheduling patient appointments, data entry, managing group calendar.
• Obtained authorization and pre-certification for surgical procedures, in/outpatient admissions, pre-admission tests.
• Familiar with: ICD-9 and CPT Codes, EMR, Medics Elite, Medaptus, Sunrise Medical, Rumba, HIPPA Compliant Office Manager Florida Damage Assessment Miami, FL November 2003 – June 2008
• Responsible for overseeing daily office operations of an insurance adjusting company.
• Managed a staff of eight employees.
• Arranged all travel itineraries, set up all appointments, and employees scheduling.
• Managed expenses, budgets and tracking/posting of payments.
• Primary point of contact for all prospective and contracted clients. Responsible for submission of all contracts to insurance companies.
Medicaid Manager 1800-Wheelchair Brooklyn, NY
September 2001 – December 2002
• Responsibilities included recovering large, uncollected sums owed to company by Medicaid.
• Arranged billing to Medicaid for company reimbursement.
• Processed incoming Medicaid clients for eligibility and benefits.
• Improved billing system to Medicaid through reorganization of staff and procedures. Assistant Manager Gallery II New York, NY
June 1996 – May 2001
• Sales – Retail jewelry. Promoted after a year and a half to assistant manager.
• Duties included opening/closing store, storing jewelry and cash in safe.
• Arranged and created displays to attract customers.
• Responsible for recording inventory sales on daily and monthly basis, pricing and tagging items.
• Assisted with hiring and payroll.
EDUCATION
Associates Degree Fashion Institute of Technology New York, NY 2000
Bachelor of Arts Queens College Queens, NY
2002
Languages
Hebrew