Scrum Master Salesforce Administrator
Resume:
Ayodele Oyesola’s Resume
AYODELE OYESOLA
IT PROFESSIONAL/SCRUM MASTER
Email: adwo1l@r.postjobfree.com Phone: 301-***-**** Location: Maryland SUMMARY OF QUALIFICATIONS
A driven and effective Professional Scrum Master (PSM1) with experience developing a more data-driven project management culture by building KPI dashboards for executives around feature development and product life-cycles. Skilled at working cross-functionally with executive leadership and marketing teams to understand customer pain- points and translate those pain-points into actionable user stories. Planned and conducted Agile/Scrum meetings across sprint planning, story grooming, daily Scrum, test plans, and test case reviews for the intern class of 7 developers. Reviewed and managed backlog and in-progress items to launch a product feature that went live to over 15,000 users. Managed the product backlog and efficiently re-prioritized the backlog resulting in coming under budget. Seeking an opportunity to translate my knowledge, skills, and abilities into value for your organization.
• Skilled at managing projects following Agile/Scrum methodologies such as Scrum, Kanban and SAFe.
• Effective at tracking the work of the Agile/Scrum team by using the corresponding metrics: tasks, backlog tracking, burn-up and burn-down metrics, velocity, user stories. Tracking tickets across Kanban boards in JIRA.
• Skilled at assessing the Scrum Maturity of teams and the organization and coaching teams to higher levels of maturity at a pace that is sustainable and comfortable.
• Effective at setting clear performance standards, and holding the team members accountable, while keeping the team engaged and on task.
• Highly organized with the ability to effectively manage time and multitask.
• Strong knowledge of good software and could development practices.
• Solid interpersonal skills with the ability to establish strong working relationships.
• Excellent team player and team builder.
• Knowledgeable about the technologies used by teams.
• A background in retail financial services and a proven ability to quickly understand the business strategy and objectives.
• AWS Solutions Architect Associate.
• Professional Scrum Master (PSM1)
• Salesforce Administrator
• AWS Solutions Architect Associate
• Commercial Pilot License, Nigeria Civil Aviation Training Center, 1985
• Building Architect, Ahmadu Bello University of Zaria (ABU), Kaduna, Nigeria, 1989 CORE PROFESSIONAL AND TECHNICAL SKILLS
EDUCATION AND TRAINING
Ayodele Oyesola’s Resume
2
RELEVANT WORK EXPERIENCE
Senior Scrum Master
Inforsys Security Consulting January 2017 – Present Beltsville, Maryland
• Acted as the liaison between product owner and scrum teams to understand stakeholder/customer demand for new features and prioritize the product roadmap.
• Assisted in team development while holding teams accountable for their commitments and leveraging organizational resources to improve capacity for project work increasing the average time to deliver new features. Focus on ever-improving team dynamics and performance. Helps the team manage interpersonal conflicts, challenges, and opportunities for growth.
• Supported the product owner in managing customer expectations for project deliverables and managed internal stakeholder communications resulting in an increase in customer engagement with new features.
• Defined and managed a well-defined project management process and championed ongoing process improvement initiatives to implement best practices for Agile/Scrum Project Management.
• Promoted empowerment of the team and encouraged a sustainable pace with high-levels of quality for the team which improved employee retention.
• Implemented agile methodologies using a Scrum framework throughout the organization from executives to software to marketing across 65 employees.
• Led all sprint planning, sprint reviews, sprint retrospectives, and daily scrums with the development team resulting in product features that reached 4 million users.
• Worked closely with product management and technical stakeholders to clarify the schedule, status, and details of each project.
• Key Accomplishments: Served as the main point of contact to drive effective communication throughout all project phases reducing costs through streamlined communication by $100, 000. Enabled Agile/Scrum team to increase its throughput by 15% through use of swarming around features and other high- collaboration approaches. Facilitated test-driven development on all projects increasing quality by 17%. Salesforce Administrator
VineIT Consultings January 2022 – Present
Remote
• Set up the Salesforce Account, set up users, configure security and access settings, create custom objects, and create and maintain fields, manage sales and marketing applications, manage service and support applications, manage activities and collaboration, administer desktop and mobile apps, and communicate with stakeholders.
• Configured Profiles and Administrative permissions to grant/deny users access to platform features. Created Customized dashboards for the case team members to keep track of the cases assigned to them and to share insight across the company. Created user groups and configured workflows and assignment rules to enable proper routing of leads to the marketing members.
• Created new user accounts, managed access levels for various accounts Import/export data. Created business logic to assist workflow, construct objects, page layouts, and fields. Worked onsite with a client to develop workflows and processes to track, monitor and produce reports.
• Key Accomplishment: Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
Ayodele Oyesola’s Resume
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Scrum Master
Bukk Associates September 2016 – January 2017
Remote
• Supported the Product Owner to manage the backlog and guide the team while facilitating a healthy intra- team dynamic with respect to priorities and scope. Gathered and updated project materials, completed budgeting, forecasting, project documentation, business flows, and lessons learned documents.
• Applied Lean-Agile/Scrum practices, such as built-in quality, Kanban, continuous integration, and continuous deployment. Coordinated all Scrum Ceremonies including Sprint Planning, Daily Scrum, Sprint Review, Sprint retrospectives, Story Grooming, and Release Planning.
• Coached and mentored other Scrum teams, Product owner and developer on our program team; partnering to ensure that our ways of working was consistent across teams.
• Assisted in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.
• Liaised between developers and project stakeholders, fostering quality communication between engineering disciplines.
• Key Accomplishments: Scheduled and allocated work; provided advice and guidance and resolved problems to meet technical performance and financial objectives.
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