Merchandise Stocker Customer Service
Resume:
Shyla Rosales **** N Towne Ave, unit **
Pomona, Ca 91767
*****.*******@*****.***
EXPERIENCE
Applebees, Walnut, Ca — Server
Dec 2016 - June 2020
Started as a host and worked my way up in the business to becoming a server. Assisted customers in their dining experience, helped the company train new hires, and gave our guests excellent service to keep them coming back to enjoy a nice atmosphere and a hot meal.
Walmart, Pomona, Ca — Freight unloader/ Merchandise stocker March 2020 - November 2020
Unloaded freight from the incoming trucks in the warehouse and helped stock the merchandise when needed during the pandemic. Worked on a team that operated with e ciency and team work to get trucks unloaded by our deadlines.
Wells Fargo, El monte, Ca— Small Business Banker Nov 2020 - March 2022
As a small business banker, I helped clients open business checking accounts and lines of credit for their business. Provided excellent customer service on every call taken and provided clients with documents via docusign. The Olive Garden, Montclair, Ca— Server March 2022 - Current position Server guests that are dining in with great customer service and a smile. I also help train other new hire servers and teach them the position and how our restaurant runs as a team. I make sure guests are taken care of from the time they sit down to when they leave the restaurant. SKILLS
Years of experience in
customer service and
accommodations.
Trained in microsoft
word use, excel, and
docusign. Great at
communication with
others and can problem
solve under any amount
of
pressure/stress. Can
work very well on a team
to meet goals and
deadlines, but also works
well alone when ever
needed.
.
LANGUAGES
English
EDUCATION
Redlands High School, Redlands, Ca — High School Diploma 2010 - 2013
Graduated early at the age of sixteen, honor student and received several grants and a few scholarships when graduating.
Fullerton College, Fullerton, Ca — 2 years of college 2013-2015 Two years of college completed toward my nursing degree.
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