Kyhika Moore
Blacklick Estates, OH *****
****************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Unarmed Security Guard
Securitas
August 2022 to Present
Remote retention specialist
Sutherland
April 2022 to August 2022
Retention and sales
Staff Coordinator/ recruiter
Aryes Staffing - Columbus, OH
April 2020 to April 2022
I undertake and implement various staffing solutions such as recruitment, scheduling, performance monitoring, and staffing report preparations. I was also in charge of the orientation and placement of newly hired employees and ensuring the company's compliance with employment laws. Sales and WW Advocate
HKT Teleservices
January 2019 to March 2020
Motivated members to stay on track with maintaining their goal weight Provided troubleshooting on a mobile device app
Navigate a two screen system to look up members info (CRM OKTA APP GATE Temp Agency Representative
Trillium Staffing
June 2018 to December 2019
Placed Clerical Customer Service Representatives with jobs they were qualified for Inbound Customer service
Price adjuster
Pawnbroker/Loan Processor
First Cash America
December 2017 to March 2019
Tested jewelry process loans cash handling sales
Customer service/Teller
Utility Specialist
iQor
June 2017 to November 2017
Took inbound calls
Troubleshoot for credit and collections
Processed payments and enroll clients in programs
Home Health Aide
BrightStar Care Columbus-Northwest
August 2016 to April 2017
Provided respite and hospice care
Prepared meals
Restroom assist and bath care transport
Relationship Specialist
Daily services inc
January 2016 to August 2016
Clerical work
Data entry
Recruiting
Coordinated interviews for qualified candidates
General Labor Specialist
iForce Staffing
October 2015 to April 2016
Pick and Packing
Customer Service Representative
Eddie Bauer Fulfillment Services
June 2015 to October 2015
Took inbound calls
Helped customers with details on orders
Customer Service Representative
Teleperformance USA
December 2014 to March 2015
Took inbound calls
Made sales by offering products to qualified customers Direct Care Staff
BASINGER INC - Columbus, OH
January 2014 to December 2014
Education
High school diploma or GED
Youthbuild Columbus Community
Skills
• Microsoft Office
• Microsoft Word
• Microsoft Powerpoint
• Microsoft Outlook
• Nursing Experience
• Filing
• Typing
• Excel
• Windows
• Front desk
• Social media management
• Proofreading
• Medical terminology
• OneSite
• CRM software
• Customer service
• Microsoft Excel
• Computer literacy
• Sales
• Research
• Salesforce
• Growing experience
• Customer support
Certifications and Licenses
CPR Certification