Data Entry Customer Service
Resume:
Susan Whitehouse
Sunrise, FL *****
adwnwn@r.postjobfree.com
Willing to relocate: Anywhere
Work Experience
Customer Service Specialist
AT&T - San Francisco, CA
March 1981 to March 2021
Customer focus about billing issues and creating new service installations. I also created and supported other departments and outside technicians for field support. Education
2 years college in Interpreting
San Francisco State University - Sunrise, FL
High school diploma or GED
Skills
• Cold Calling
• Multilingual
• Customer Service
• Upselling
• Typing
• Order Entry
• Technical Support
• Computer Operation
• Phone Etiquette
• Cash Handling
• Computer Skills
• Communication Skills
• Microsoft Excel
• Data Entry
• Research
• Microsoft Office
• 10 Key Data Entry
• English
• Administrative experience
• Bilingual
• Software troubleshooting
• Mac OS
• Microsoft Windows
• Operating Systems
• Remote Access Software
• Desktop Support
• Spanish
• Windows
• Customer relationship management
• Automotive service
• Search engines
Languages
• sp - Fluent
Additional Information
Worked at CallControl from home for a year from 4/2021 to 4/2022. Making appointments for customers to have services performed on their vehicles for many different dealerships that we contracted for. Many different programs used by the dealerships.
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