Customer Service Shift Manager

SKILLS

WORK HISTORY

LEXUS CRADDOCK

DALLAS, TEXAS 75241

214-***-**** ***************@*****.***

Focused Customer Service with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.

Cash Register Operation

Credits and Refunds

Customer Transactions

Customer Feedback

Cooperative Attitude

Customer Service and Assistance

Parking Spots

Cashier // Dallas, TX // October 2020 to September 2021 Operated cash register for cash, check and credit card transactions with excellent accuracy levels. Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs. Collected and authorized payments of guests.

Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Worked closely with shift manager to solve problems and handle customer concerns. Greeted over 300 customers per day.

Duncan Donuts

Cashier // Dallas, TX // February 2020 to October 2020 Operated cash register for cash, check and credit card transactions with excellent accuracy levels. Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Taco Bell

Cashier // Dallas, TX // October 2016 to February 2017 Operated cash register for cash, check and credit card transactions with excellent accuracy levels. Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs. Restocked and organized merchandise in front lanes. EDUCATION

Golden Chicken

Cashier // Dallas, TX // April 2016 to October 2016 Operated cash register for cash, check and credit card transactions with excellent accuracy levels. Maintained secure cash drawers, promptly resolving discrepancies in daily totals. Collected and authorized payments of guests.

Worked flexible schedule and extra shifts to meet business needs. High School Diploma

Duncanville High School // Duncanville, TX // May 2018

Contact this candidate