Project Manager Event Coordinator
Resume:
JANNINE M. CHENARD
*******.*******@*****.***
Summary
Program/Project Manager
A highly motivated, results-oriented leader with a strong background in Information Technology (IT) projects with focus on infrastructure and migration of large applications. A proven success in Project Management of strategic mission-critical products and services. Strong track record in creating project charters, risk assessments, detailed project plans communication plans, business cases and resource pools. Skills: Accountability, Collaborative innovation Communication, Design Thinking, Emotional Intelligence, Empathetic, Fiscally Responsible, Key Stakeholder Relationships, People Leadership, Positive Leadership, Positive Team Player, Proactivity, Self-Awareness, Strategic Innovation
ITIL v3 Certified
Cross Functional Project Management with both business and technical teams
HP Toolset: PlanIT
Waterfall methodologies
Microsoft Certified Professional
Microsoft Project, Visio, Excel, PowerPoint and Word
Zoom
Microsoft TEAMS
May Current
COVID-19 Self-Quarantined/Extended for medical reasons
Experience
August 26, 2020 – March 1, 2023
Non-profit - NNWx
President (NOTE: All members are volunteers and work a full-time job).
-Worked to recruit volunteers (124)
-Worked with board on budget
-Worked with board on documentation
-Coordinated with legal to assure we were compliant with Federal and State laws
-Coordinated with CPA & treasurer to assure we are compliant with non-profit guidelines as specified by government
-Coordinate with volunteers on website build
November 2019 – May 2020 (Project Cancelled)
Dell Corporation (M & A)
Sr. Consultant IT Program Manager
Assisted in setting up a $17 million program in transitioning Dell’s Citrix platform to VMware’s Horizon platform from a telephony perspective.
Validated all application that reside in their current Citrix environment
Review their current utilization usage and worked with the business to decommission any applications that could be decommissioned
Worked with technical resources to define tests plans for each application
Worked with 7 other project managers within the project
Communicated daily with the Dell business in coordinating technical plans
2018 – September 2019
MassMutual Financial Services (M & A)
Sr. IT Infrastructure Program Manager
Managed the program to convert all MassMutual field sites (107) from one network carrier to another which included deploying both data circuits and a new VOIP platform.
Prepared a detailed communication plan
Prepared a detailed project plan which included both telephony and network for over 107 MassMutual firms
Managed all vendors relationships
Tracked all financials (budget $3 million)
Managed internal team of 12
November 2017 – January 2018
Newell Company – Yankee Candle (M & A)
IT Infrastructure Project Manager
Coordinate the integration of IT infrastructure for Yankee Candle to the Newell environment.
Managed VMware architects, offshore resources and all technical teams.
Negotiated with all business units to obtain approval for both the virtualization of server and the required downtime of application
Developed a standard methodology which is still currently being used today by platform IT for any migration activity, patching, software upgrades, Storage and power path upgrades
Central Calendar that allows global teams to communicate effectively with both the core IT teams and the business for any work scheduled
Developed a waterfall workflow tool that allowed all core IT disciplines to evaluate each host and plan migration activity
Validate System layout
Gathered requirements & Created Detailed Solution Design
Plan for storage
March 14 – September 2017
KT Lanigan and Associates
IT Infrastructure Project Manager
Managed the implementation of all infrastructure products and/or services
Created all project plans with Microsoft Project
Managed all financials throughout the lifecycle of project
Created communication plan
Budget range: $10,000 - $50,000
April 2013 to January 2014
FusionStorm – (Weston, MA)
Infrastructure Project Manager (PS)
Managed two large-scale projects for Boston pharmaceutical company. Managed the network design, network staging, network build-out and deployment for two large buildings located in Cambridge, MA. Both projects met with customer satisfaction – each met under budget and completed on time.
Managed the Design, Build and implementation of core networks technologies
Detailed project plans in Microsoft Project
Managed Risk assessment
Managed & Tracked financials ($900k/ea) in SalesForce
Managed Matrix team (team of 5)
Managed relationships with both the technical teams and business teams
Gathered requirements & Created Functional Design
Forecasting
Microsoft Office (Word, PowerPoint & Excel)
Customer: Biogen IDEC
Budget: $1,000,000
November 1999 to March 2013
EMC, Newton, MA August 2012 to March 2013
Technical Service Project Manager (TS)
Managed large-scale projects implementing EMC hardware/software with EMC enterprise external enterprise customers.
i.e. - Data Domain, Atmos, SourceOne, Symmetrix/VMAX/CLARiiON and Avamar.
Customer facing
Budget ranged form $1000 to $800,000
Managed financials within Oracle
Created and managed detailed project plans
Created Communication Plans
Forecasting
Microsoft Project
Microsoft Office (Word, PowerPoint & Excel)
Customers: Blue Cross Blue Shield, Harvard Pilgrim, State of Mass agencies and Harvard Business School
Program Name: Durham Data Center, April 2010 to August 2012
EMC, Southborough, MA
Infrastructure Project Manager
EMC Closed their Westboro, MA Class IV data center and built a new Class V data center in Durham, NC. All App-servers were analyzed and relocated according to server role. New infrastructure was built to support application migrations. Building out the Mission Critical (MC) Oracle GRID, Business Critical (BC) Oracle GRID, MC SQL GRID, BC SQL GRID. Managed the Microsoft Exchange Disaster Recovery relocation. Managed the Email Extender relocation. Managed the implementation of VMware’s Site Recovery Manager. Managed major Powerpath upgrade, firmware upgrade for three corporate data centers.
Created business case
Manage a matrixes cross-functional team
Created detailed project plan
Managed resource plans
Created and managed Risk assessment and mitigation plans
Created communication plan
Gathered requirements & Created Detailed Solution Design
Managed offshore team of 40
Microsoft Project
Microsoft Office (Word, PowerPoint & Excel)
Budget: $11,000,000
EMC, Southborough, MA - 2006 to 2010
Infrastructure Project Manager
Program Name: Server Virtualization
Virtualized Five Class IV data centers
Developed the methodology and tools required for the virtualization for 1698 servers.
Managed VMware architects, offshore resources and all technical teams.
Managed offshore team of 40
Negotiated with all business units to obtain approval for both the virtualization of server and the required downtime of application
Developed a standard methodology which is still currently being used today by platform IT for any migration activity, patching, software upgrades, Storage and power path upgrades
Central Calendar that allows global teams to communicate effectively with both the core IT teams and the business for any work scheduled
Developed a waterfall workflow tool that allowed all core IT disciplines to evaluate each host and plan migration activity
Validate System layout
Gathered requirements & Created Detailed Solution Design
Plan for storage
Created high level project plan
Microsoft Office (Word, PowerPoint & Excel)
Microsoft Project
Budget: $500,000
EMC, Westboro, MA - 1999 to 2006
Infrastructure Project Manager
Project Name: Command Center Shift Lead & Event Coordinator
Managed day to day activities of all aspects of the IT Global Service Desk
Managed all Corporate mission critical Outages
Communicated to all Senior management any updates of outages
Communicated downtime notifications to the EMC community
Coordinated with the individual application owner on developing Escalation procedures and Disaster recovery processes
Training of new hire Event Coordinators
Training and management of offshore team of 25
Worked with global community to implement the “Follow-the-Sun” ITIL best practice
Microsoft Office (Word, PowerPoint & Excel)
Coordinated the first-line troubleshooting of outages with the Security group, Network group, Storage group and Applications development group
Gathered requirements & Created Detailed Solution Design
Microsoft Office (Word, PowerPoint & Excel)
Microsoft Project
Miscellaneous projects
DG AViiON Consolidation
SMARTS Upgrade 8.1
Global System Replacement
US Cisco 3 Screen Tele-presence
Catalyst/11i Storage expansion
Server Virtualization and Consolidation
Fujitsu 2500 Replacement
GSO: CSMO/OBIEE
SQL Server 2008 BI (Data Warehousing)
ANZ solutions Center integration
Education
Southern New Hampshire University, Present
To complete degree (BS)
Western International University, 2007
Associates Degree in Business
Babson– Art of Business Case
Babson – Business Requirements Document
Babson – Functional Design
Certifications
ITIL v3 Certification
Microsoft Office applications expert (Excel, PowerPoint and Word)
MCP (Microsoft Certified Professional)
References:
1.Kim Lanigan
*.**********@*****.***
2.Carmen Vazquez
*.**********@*****.***
3.Carlton Griffin
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