Service Representative Customer

Annette Hubbard – Miller

(Local to Chandler, AZ and available immediately)

Available for Telephonic / Video Interview with 24-48 hrs prior notice

Suppliers Comments:

Annette comes with a wonderful experience working as a customer service representative with financial firm.

Provided support to internal and external customers in account management, operations, documentation, and technical support

Receiving over 100 calls for the clients wealth management group giving information about clients accounts.

Act as a primary support person for the customer and internal partners supporting customer services

Assisting customers with the best customer services and resolving queries.

Summary:

Annette having 5+ year of experience as Customer Service Representative.

Assisting customers with the best customer services and resolving queries and Provide inbound customer service phone support to customers.

Receiving over 100 calls for them client’s wealth management group giving information about clients accounts & Regular and predictable attendance

Work Experience:

Wells Fargo Oct 2021 – Dec 2021 Aug 2022 - Oct 2022

Customer Service Representative

Provide support to internal and external customers in account management, operations, documentation, and technical support

Review basic or tactical customer issues regarding products and services, billing, account questions, or account transactions with narrower impact

Act as a primary support person for the customer and internal partners supporting customer services

Provide information to managers as well as internal and external customers to resolve customer issues

Bank of America Aug 2020 – Jan 2021

Customer Service Representative

Bank of America receiving over 100 calls for the clients wealth management group giving information about clients accounts.

Assisting customers with the best customer services and resolving queries.

Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.

Provide reception work such as answering telephones, taking messages and greeting visitors.

Dish Echosphere LLC Jan 2020 – Jul 2020

Customer Service Representative

Regular and predictable attendance

This support can be, but is not limited to, entertainment services and products, hardware systems/accessories, and customer service inquiries regarding technical support, billing, and general information requests

Provide quality technical support service through one-contact resolution to establish a long-term customer relationship

Accurately respond to questions and assist customers (internal and external)

TKC Keefe Group Apr 2016 – Sep 2019

Customer Service Representative

Access giving customers the ability to sent packages to their lived ones that where in prisons and jails receiving again over 100 calls

Provide inbound customer service phone support to customers.

Process customer orders, deposits, track shipments and answer customer questions

Process a variety of administrative tasks as a result of the customer call

Consistently meet establish performance metrics and quality standards

Complete other duties assigned by management

Customer Service Representative Jan 2007 – Mar 2016

Macy's Operations Inc

Provide an exceptional customer shopping experience by ensuring the customer are always the priority

Service the customer in a helpful and friendly manner including POS transactions, credit and Loyalty program enrolment, and helping them to find what they are looking for

Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own

Determine customer needs based on personal features and other customer preference related factors

Suggest additional merchandise to compliment customer selection

Invite customers to come back and thank them by name whenever possible

Contact this candidate