DENORMA PATTERSON
Respectful, Responsible & Reliable
Grand Prairie, TX 75051
**************@*****.***
To Acquire a Challenging Position in an Environment Where I Can Best Utilize My Leadership Skills and Education. Also, to obtain a management position, in which I am given the opportunity to play a direct role in the unlimited growth and success of a solid organization.
Authorized to work in the US for any employer
Work Experience
General Manager, U-Haul Dealer Compass Self Storage - Grand Prairie, TX
October 2014 to Present
Oversee day to day operations for a 500-unit facility from Start to finish. Maintain office and outside grounds to Company Standards. Schedule, hire and train associates. Complete Marketing profile for facility and surrounding completion. Prepare Reports for analyzation and forecast. Complete sales quotas monthly for Company Guidelines. Rent Storage units, sale merchandising, Certified Haul dealer. Complete weekly and Monthly Banking for facility. SSM (Self Storage Manager), Center shift, Yardi, Call Potential, Outlook Software Knowledgebase.
Team Leader/Supervisor Forum Roller World Skating Rink - Grand Prairie, TX
May 1999 to Present
Charge admission and make transactions, Supervise skate sessions/parties. Assist customers with skates, make food. Take requests for music during public and private sessions.
Overnight Support Manager Walmart Supercenter - Grand Prairie, TX
October 2005 to December 2014
Provide Customer Service to all customers upon entrance and exit of the facility. Assist customer with layaway arrangements and payments for purchase to be made at a later date. Take care of returning damaged/undamaged merchandise from customers. Assist in giving cashiers breaks/lunches. Verifying end of day cash reports. Load/unload freight off 18wheeler trucks.
Beauty Consultant Mary Kay Inc - Dallas, TX
July 2009 to November 2011
Teach Skin care classes. Provide Free facials. Order and process all shipments sent to office. Inventory control for all expenses attained there in.
Senior Insurance Agent Primerica Life Insurance Company - Arlington, TX
February 2008 to June 2011
Process financial needs analysis for families in progression toward financial Independence. Assist in filing all paperwork needed in mortgage refinancing. Process loan applications secure and confidential. Process all life insurance purchase, service and updates.
Consumer Service Representative Gateways of Texas - Fort Worth, TX
April 2008 to December 2008
Perform tasks according to policies and proceedings according with state law. Complete MTD log, BM log, Seizure log, Progress notes, completed time sheets. Completed everyday living skills with 19year old cerebral palsy patient.
Billing Associate Fed Ex Freight - Irving, TX
October 2003 to March 2005
Enter billing information regarding freight being moved from one LTL system to another, from there onto the customer. (alpha/numeric) Bill hazardous materials according to DOT regulation for travel. Update address and phone number information in SACCO billing system for rapid transport. Sort/billed bills of lading according to PRO numbers. Basic clerical duties, switchboard operator, filing sorting, locating misplaced bills during night shift.
Education
Master's Degree in Business Management
Strayer University-District of Columbia - Cedar Hill, TX
March 2023
Bachelor's Degree in Business Management
Strayer University-District of Columbia - Cedar Hill, TX
August 2016 to March 2020