No. ** Austin Umahi Street Abakalil
MIRACLE OGBONNA, Customer Service Assistant
, Ebonyi, +234, Nigeria, 081********, **********@*****.***
Date of birth 03/02/1995 Nigerian
Place of birth Boki
PROFILE Dynamic and dedicated professional Customer Service Representative dedicated to providing quality care
for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and
relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying
customer needs and delivering effective solutions to all problems. Excellent time management skills combined.
with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next
team.
EMPLOYMENT HISTORY
Sep 2012 — Jan 2013
Jan 2014 — Jan 2018
Apr 2019 — Apr 2023
Project Manager, EmmaComputers
Manager, Rox Business Network
Edor, Ikom L.G.A CRS.
Abakaliki
Media/Technical Director, Realm of Glory Church Abakaliki
EDUCATION
Feb 2000 — Sep 2006
Feb 2006 — Sep 2012
Feb 2015 — Oct 2019
First School Leaving Certificate (FSLC), St. Thomas RCM
Edor, Ikom L.G.A CRS
Senior Secondary Council Examination (SSCE), Urban Abakaliki
Comprehensive Community Secondary School, Echara
Bsc, Ebonyi State University
Abakaliki
SKILLS Abi Fast Learner
Effective Time Management Computer Skills
Ability to Work in a‘Team Leadership Skills
Microsoft Office Excellent Communication Skills
HOBBIES Reading, ‘Traveling, Camping, Music
LANGUAGES English Highly proficient
REFERENCES Hezekiah Odum from Nesrea
Edijana Ufuoma from Covenant Business
Network