Savanna Laurie

Parma, OH *****

adwnqb@r.postjobfree.com

+1-440-***-****

Highly motivated psychology student with 5+ years in customer service. Studied 2 years of health careers, and 1 year of medical coordination of scheduling, billing/insurance verification, filing, and data entry. Highly skilled with technology and certified in IC3 & CPR. Personal info

Phone:

440-***-****

Email:

Work Experience

Call Intake Coordinator

Donald Martens & Sons Ambulance Services. - Parma, OH May 2020 to Present

Obtained information through phone calls/sheets faxed over for scheduling transportation. Ensure all patient information is current and accurate to ensure patient safety, charging, insurance processing, and billing accuracy.

Completed all government and regulatory requirements, and obtained general consent for treatment Server

Quaker Steak and Lube. - Valley View, OH

September 2020 to May 2021

Dedicated to ensuring customer satisfaction by remaining accessible and friendly. Successfully multitasking while remaining professional and courteous in fast paced environment. Ensured optimal guest experiences by seating guests, taking orders, answering questions, etc. Warehouse Associate

Amazon. - Euclid, OH

July 2018 to September 2020

Labeled and accurately moved customer orders to meet shipment time tables and minimize error. Kept warehouse clean and organized to maximize team efficiency and productivity. Hostess/Server

YOURS TRULY - Valley View, OH

February 2018 to May 2020

Ultimate goal is to prove high quality service that will help us maintain, attract, and keep customers satisfied. You have to be quick on your feet while having a polite, patient, and friendly attitude. They must have excellent listening skills and be detailed-oriented since they have to understand exactly what people want. Also need to be able to ask to appropriate questions to deliver the best service possible. Education

College Degree in Psychology

Cuyahoga Community College District - Parma, OH

September 2018 to Present

High School Diploma

Garfield Heights High School - Garfield Heights, OH May 2018 to May 2018

IC3 Certification/Medical Terminology in Health Careers Cuyahoga Valley Career Center - Brecksville, OH

May 2018 to May 2018

Skills

• Data Analysis

Restaurant Experience

Time Management

Data Entry

Filing/Scheduling

Medical Insurance/Billing

Verification

Customer Service

Microsoft Excel/Word/Outlook

Medical Terminology

• Medical Scheduling

• Medical Office Experience

• Medical Records

• Insurance Verification

• Microsoft Office

• Typing

• Medical terminology

• Call center

• HIPAA

• Medical Billing

• Host/Hostess

• Medical Receptionist

• Server

Certifications and Licenses

CPR Certification

IC3 Digital Literacy Certification

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