Banking or

MICHELLE PISTILLI

***** ******** ***** *******, ** 92584 · 951-***-****

*************@*****.***

Active team player with 17 years experience working in operations and customer support. Organized and hardworking employee looking for a long-term position within a company that I can gain knowledge and grow in.

EXPERIENCE

AUGUST 2005 – PRESENT

BANK OPERATIONS SPECIALIST, provident savings bank

Responsible for processing daily, weekly, and monthly reports.

Ensures excellent customer service by taking phone calls from branches or customers regarding banking needs.

Ensures all desk procedures are up to date.

Maintains a high level of proficiency in the banking industry.

Responsible for maintaining high level job performances and being able to manage multiple tasks at once.

Complete monthly audits.

Train other employees on assigned desk duties and tasks.

OCTOBER 2004 – JUNE 2005

DELIVERY DRIVER/ OFFICE ASSISTANT, ARLINGTON AUTO PARTS

Delivered auto parts to the auto center and private auto part companies

Stocked shelves when orders would come in and check inventory

Assist at the register and bill out customers

Answer phones and assist customers with their orders

Accounts payable and receivable, printing customers statements, and processing incoming checks.

Obtain knowledge about cars and auto parts.

EDUCATION

SEPTEMBER 2000- JUNE 2004

HIGH SCHOOL DIPLOMA, Martin Luther King High school

SEPTEMBER 2004- MAY 2005

riverside Community college- moreno valley

SKILLS

Proficient in Microsoft Word, Excel, Outlook

Adobe and Nitro Pro

Typing average at 60-70 wpm

Excellent written and oral communication

Strong leadership and organizational skills

Completes work in a timely manner

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