James Barnes

Experienced Operations Manager

Frisco, TX 75035

adwno2@r.postjobfree.com

405-***-****

Authorized to work in the US for any employer.

Work Experience

Operations Manager

National Oak Distributors - Dallas, TX March 2016 to March 2023

Oversee the safe day-to-day operations of a national distribution center.

Zero lost-time injuries recorded.

Oversee all operations from customer service to shipping and receiving. Work with vendors and carriers to problem solve customer issues.

Responsible for overseeing the safe and accurate fulfillment of customer orders.

Increased order accuracy in the Dallas facility to 99.6% correct of all orders shipped.

Utilized 3PL to decrease LTL shipping costs by 15% over a one year period.

Responsible for the hiring, training, and team building of warehouse personnel.

High focus on retention and development of talent in line with employee and company goals.

Ensured the training of all employees to meet quality standards, as well as OSHA and company standards of safety.

Increased warehouse inventory accuracy from 74% to 96% in less than a year utilizing daily cycle counts. Handled all investigations of discrepancies and reconciliation of counts.

Maintained strict oversight of the receiving process to ensure all damages and discrepancies were reported and handled appropriately.

Used lean manufacturing practices (5S, Kaizen) to evaluate all work stations and processes for waste and efficiency with an eye towards continuous improvement.

Was recognized as National Oak’s “Newcomer of the Year” in 2017.

Was promoted to Regional Operations Manager from 2018 to 2021.

Oversaw the operations of six warehouses.

Traveled 40% of the time to train managers and enforce company policy.

Developed S.M.A.R.T goals to improve efficiency.

Enforced fiscal responsibility of managers using the P&L statement to identify areas of concern.

Outbound Operations Manager & Dispatcher

CENTRAL FREIGHT LINES - Oklahoma City, OK

April 2011 to March 2016

Work directly with customers and third parties to track and deliver freight in a timely manner.

Work directly with customers and third parties to ensure the correct and timely pick-up of freight from customer locations.

Work with company drivers to ensure the proper documentation of all Bills of Lading received, plus validation of all driver manifests on completion of planned routes.

Validation of all BOL's prior to billing to ensure their accuracy.

Track and plan driver's routes to minimize daily costs of fuel and man hours and maximize driver efficiency.

Supervise and work the freight dock to maximize dock worker efficiency and load average per trailer.

Shift Superintendent & Operations Data Analyst

VAUGHAN FOODS - Moore, OK

January 2009 to December 2011

Oversaw the operation of all first shift fresh cut production. Produced orders for same day shipping daily.

In charge of the safety, efficiency, and training of over 75 employees on a regular basis.

Work with purchasing to ensure receipt of ingredients necessary for everyday production.

Communicate deviations in production/packaging to ensure proper inventory levels.

Track labor costs per pound produced to identify highly labor intensive product and to advise of operational adjustments to meet company goals.

Review operation procedures to ensure proper raw material yields and reduce waste on a day to day basis.

Floor Manager

WESTLAKE ACE HARDWARE - Oklahoma City, OK

January 2008 to December 2009

Production Supervisor

CARGILL ANIMAL NUTRTION - Oklahoma City, OK

January 1994 to December 2008

Evaluated Production Employees performance and administer discipline as needed.

Held a key role in scheduling production of customer orders utilizing Logistics Real Time and Microsoft Excel to meet customers’ needs.

Work closely with Cost of Good's Team to ensure timely receipt of key ingredients.

Responsible for everyday operation of all production areas including receiving, loading, mixing, pelleting, packing, and stacking.

Work closely with Formulation team to ensure that formulas are in place to maximize ingredients and maintain production efficiency.

Responsible for the completion of all manufactured feeds and their timely delivery.

Scheduled pick-up times in coordination with shipping company and customer needs.

Updated actual ingredient usage daily.

Air Transportation Specialist

UNITED STATES AIR FORCE - Little Rock AFB, AR

January 1989 to December 1994

Education

A.S. in Diversified Studies

Oklahoma City Community College - Oklahoma City, OK, US 2010 to 2013

Skills

Operations Management, Inventory Management, Logistics, Warehouse Management, Quality Control, Sales, Training, Team-Building, Problem Resolution, Safety, Data Entry, Customer Service, Microsoft Word, Outlook, PowerPoint, Excel, AS400

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