Customer Service Professional

Ronald Cimino

***** ********* **. ***. #*** 313-***-****

Dearborn, MI 48124 adwnms@r.postjobfree.com

Very strong, successful sales and customer service professional with 35+ years of experience driving strategic growth and profitability through sales and a customer-centric attitude. Long, diverse history of planning many events and projects from initial concept through project completion. Great communication skills, really enjoy working with existing or new vendors. Have always believed that the best way to succeed is to Master your craft, find out what your customer needs then go get.it. Enjoy working as part of a successful team or working autonomously. Able to handle complex situations from a strategic and tactical perspective while always remembering. Lifelong Detroiter who loves our city and our teams. Detroit is back “The customer must always get what they need/want on time, all the time.” EXPERIENCE

Canton Leisure Services Canton MI August 2020 - current Special Events & Programs Supervisor

• Responsible for planning many events that require working with a strong and diverse vendor base to ensure proper and timely completion of all needed projects

• Plan, supervise and coordinate general events to support the City of Canton

• Strong interactions with many different vendors, contractors and suppliers

• Provide and maintain detailed and accurate records regarding activities and services

• Very strong organizational and communication skills with very strong attention to detail Total Source LED Dearborn, MI 2011-2020

Founder & CEO, LED lighting company for offices, warehouses, and factories

• Multi-faceted sales and logistics expert with a very strong history of streamlining entire process from sales through transportation of finished goods

• Coordinated with multiple customer suppliers and logistic teams simultaneously to guarantee on- time completion of multiple projects with no transportation issues or delays

• Developed efficient timelines for ordering product and assigning transportation teams to ensure completion of all projects without cost overruns or inefficiencies

• Very strong aptitude for creating a trusting and mutual respectfully relationship between all parties Consumers International Trading Company Dearborn, MI 1991 – 2011 Founder & CEO, Citco wholesale company

• Supplied Costco, Walmart, and Sam’s Club with 5 different product categories including: power tools, sporting goods, electronics, seafood, and frozen food, with an average annual sales volume of $8 million

• Worked with customers purchasing and transportation teams to understand their buying cycles to help reduce time and shipping costs

• Created distribution network and coordinated delivery schedules for multiple customer distribution centers, facilitating the quickest and most cost-effective means for product delivery

• Exceptional multi category salesman who worked with multiple buyers to understand their needs. EDUCATION

Wayne State University – Detroit, MI

Master of Business Administration

Graduated: May 1992

Major Marketing

Davenport – Dearborn, MI

Bachelor of Business Administration

Graduated: May 1984

Major Accounting

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