NISHAD HANEEFA

https://www.linkedin.com/in/nishad-haneefa-70119034/ Phone: 484-***-****

adwnmd@r.postjobfree.com

PROFESSIONAL SUMMARY

• 10+ years of experience in Software Quality Assurance/Information Security Management.

• Experience in Team management, QA Test Planning, Test Case management, Execution, Defect management and end to end testing.

• Strong knowledge of Software development life cycles (SDLC) Waterfall and Agile methodologies

• Highly proficient in different testing such as Unit/Integration/System, Functional, Regression, Performance & stability.

• Experienced in post deployment monitoring, QA metrics analysis, triaging field issues.

• Experienced in collaborating & reviewing Product requirement, testing requirement and release activities with stakeholders.

• Proven success in cultivating relationship with other stakeholders at onsite/offshore team model.

• Ability to mentor and build QA engineering team to bring innovations/best practices and continuous improvement.

• Leading on setting KPI/Goals for engineers and supporting teams to achieve.

• Experienced in Hiring, Training, Performance evaluation and appraisal feedback cycle.

• Good understanding on API/Automation test suites, Certification of releases.

• Reviews of test artifacts, automation results and functional use cases timely and update test guidance.

• Good understanding of Security standards and frameworks and Information security auditing.

• Strong analytical/problem-solving skills and team leadership qualities TECHNICAL SKILLS

CI/CD: Jenkins GIT SVN

Defect Tracking: JIRA

Data Analytics: Splunk, Elastic Search (ELK)

Cloud: AWS Technologies, AWS Media Services

Methodologies: DevOps Agile Waterfall V Model Configuration Management: ALM Octane Zephyr

Documentation: MS Office MS Project Visio Confluence Automation/Development: C Java Python Selenium SQL Networking: WIFI DOCSIS RDK Security IPv6/IPv4 Network troubleshooting APIs Testing: XCONF, Tardis, Putty, POSTMAN

Video Technology: DASH HLS DAI WebPA ACS TR-69 Wifi AV codec DRM Domain: Broadcasting Cable industries Bio Medical OTT PROFESSIONAL EXPERIENCE

Comcast Inc Philadelphia, United States

Software Lead Functional QA Customer Premise Engineering 2017 to 2023

• RDK X1 Functional: Leading end-to-end validations of new firmware releases on Video Devices. defining process, test environment, test execution and post deployment monitoring improving product quality. Leading testing activities with support of Onsite/Offshore model team, Documentation of defects and tracking issues for resolution with co-ordination of Dev and Release management team. Working with leadership to set the KPI/Goals for engineers, mentoring and evaluating the work deliverables.

• OTT Apps Integration Testing: Integration & Functional Testing of OTT Apps Netflix, Amazon to RDK X1 devices. Functional use case definition, Test Execution, Issue identification, triaging issue with help of logs, metrics, reporting and tracking for issue resolution. Field issue reproducing support for FDR team.

• Xclass TV: Functional, Stability & Performance testing of new TV projects and compare with other vendor devices and issue isolation. Collaboration with release management, Automation Execution and Dev team to triage and prioritize issues. Tailoring test process/procedures based on release focus/priorities.

• Xfinity Home: Interoperability testing with Xfinity Home/Video and Broadband devices, Identify, Isolate, report issues and track to closure with support of Dev/Release team. Worked with FDR team to reproduce field issues. Comcast Inc Philadelphia, United States

Software Functional QA Customer Premise Engineering 2012 to 2016

● RDK X1 Security/XG2-V2: Preparing System level test cases for testing different features in the software stack, Performing white box testing, Regression testing, security testing. Co-ordinating security testing with offshore team and reporting system level Vulnerabilities and report preparation.

● CPE (DTA/mDTA): Responsible for execution of Manual and Automation test cases. Developed test strategies and test plans for new features and incorporate with existing plans. Execution of system, regression, and user-acceptance test cases and report issues. Evaluating new tools and migration support on existing tools to enhance the effectiveness/quality. Field Trial operations support to triage/troubleshoot issues to identify the root cause (RCA), prioritize based on Customer/user impact. Tata Elxsi Ltd Thiruvananthapuram, India

Software Compliance Engineer 2009 to 2011

● Rubicon: Preparing Project Plan, CM Plan, Deliverable artifacts in compliance with ISO 27001 standards. Code Review using Klocwork/Gerrit and review of work deliverables with Project/Dev team to ensure timely and quality product releases. Periodic Internal Audit process on operational process and product deliverables, Conducting ISMS audits and prepare reports, CA/PA action preparations. Collaborating with team to collect and analyze metrices for RCA and follow up on previous Audit findings. Review and updates of procedure, process flows and communicate team periodically.

● ISO Implementation Engineer: Documentation of ISMS/Medical devices QMS in adherence with ISO standards. Conducted Internal and External audit at specified intervals to confirm compliance with ISO 27001/9001/1348 5. Optimizing systems security and QMS management processes. Generated technical documents, including system procedures, work procedures, operating procedures, process diagrams, and flowchart related to quality management system. Created guideline on execution of document control as well as corrective and preventive actions reports based on audits. EDUCATION

Bachelor of Tech: Kerala University, Thiruvananthapuram Computer Science & Engineering Diploma in Engineering: Kerala University, Thiruvananthapuram Computer Engineering

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