Machine Operator Customer Service

Objectives: Dynamic shipping professional with a drive for achieving success. With over 15 years of warehouse and shipping experience, I am looking for an opportunity to display the ability to lead and collaborate.

Work Experience: Medique, Unifirst, Ft. Myers FL.

Feb. 2022- Curent

Promoted to Shipping Department Line Lead after six months of employment.

Would ensure employees maintain above target productivity goals.

Complete quality assurance checks to minimize outgoing damaged products.

Expert in understanding shipping tickets and labels to confirm correct destination.

LeeSar Health Trust Partners, Ft. Myers FL.

Jan. 2014 – Jan. 2022

Promoted to Department Lead of Shipping and Packing responsible for 15 employees.

Packing medical equipment to ship to regional healthcare facilities.

Responsible for ensuring all products were packed to correct routes.

Responsible for reviewing shipppng labels and tickets to verify correct address.

Responsible for completing quality assurance for damaged products.

Cooper Vision, Puerto Rico

March 2004 – Dec. 2013

Worked on multiple positions from Shipping, packaging, and machine operator.

Operated machinery to create contact lenses.

Critical thinking and trouble shoot mechanical errors to relay to mechanic.

Marvel Y Si Beauty Salon, Puerto Rico

1995- January 2004

Certified Beautician.

Customer service experience greeting clients and making them feel welcome.

Scheduling appointments, taking phone calls, and resolving client complaints.

Special Skills:

Bilingual

Leadership

Extrovert

Quick learner

Customer Service

Education: High school Diploma: 1991

Professional Cosmetology Academy

Susette Torres

Email:*********@*****.***

Cell: 787-***-****

Contact this candidate