Brenda Ingram
Centerbur, OH ***** 740-***-**** **************@*****.***
Summary of Qualifications
Aspiring IT Professional that easily adapts to ever-changing, fast-paced environments. Proven ability to work well collaboratively as well as independently. Task oriented with excellent communication and problem solving abilities. Composed in complex and time-critical conditions to meet company priorities and strict customer requirements while adhering to legal and safety regulations.
Professional Skills and Qualifications
Maintaining and troubleshooting Windows XP, Vista, and Windows 7
Installing, maintaining, troubleshooting, and uninstalling software, as well as peripheral
Setting up Windows and third-party firewall software
Installing and troubleshooting PC hardware
Installing Windows XP, Vista, Windows 7
Setting up and maintaining anti-virus software
Troubleshooting network connectivity issues
Excellent leadership qualities
Education
My Computer Career Graduate March 2019
Information Technology Systems Administration
Certifications in progress: CompTIA, Windows, Linux and Microsoft Technology Associate
Employment History
Transport Driver, International Transportation Services 2009- 2018
Performs daily pre-trip inspections on vehicles and reports maintenance deficiencies; ensures the interior/exterior are well maintained
Drove and delivered vehicles out of area when needed.
Delivered customers and vehicles to designated destination in a safe and courteous manner.
Drove with and followed another driver to drop off vehicles and pickup multiple vehicles.
Scheduled travel route and assured vehicle paperwork is accurate and timely.
Conducted service-related duties to assure products and services met the needs of customers.
Left vehicles positioned for best access by service agents, as ordered by management.
Drove serviced vehicles to ready line area and parked for easy access by customers as directed by management.
Moved vehicles to various areas of the lot and facility as needed and directed by management.
Responded to customer questions and directed them to the appropriate person.