Service Representative Customer
Resume:
Jaylene Diaz
Customer Service Professional
Bronx, NY, 10456
***********@*****.***
SKILLS
Experience attained in retail such as, food settings, and public services. Skilled in customer service delivery and cash handling. Knowledgeable with administrative duties electronically, including platforms of all types on Chrome, Apple, etc. Able to work proficiently as part of a team or independently. Interest in youth development and recreation. Fluent in both English and Spanish.
EXPERIENCE
Ideal Home Health, New York, NY - Professional health care giver Oct 2019 - July 2022
“At Ideal Home Health, we dedicate ourselves to providing professional, compassionate care and employing the highest quality home health caregivers in New York. Together, we collaborate to achieve your highest level of independence while providing you with the best quality care available, in the ideal location – at home.”
● Health certified and trained caregiver
NYC Department of Parks and Recreation, New York, NY - Maintenance and operations
July 2018 - PRESENT
● Clean and maintain parks, playgrounds, and surrounding areas to provide a safe environment
● Sanitize comfort stations and replenish supplies; paint interior and exterior of parks facilities
● Assist the garbage compactor crew with loading and unloading garbage bags
● Check playground equipment for damage; report needed repairs to supervisor
● Flag hazardous material, sweep, rake, and collect leaves and debris for pick up; prepare debris for
● removal
Barnes and Nobles College Bookstore, New York, NY - Customer Service Representative
Aug 2017 - Oct 2017
● Assisted customers with item location in company database or by communicated with other stores
● Checked cash registers at the beginning and end of work shifts for accuracy
● Processed cash and credit card transactions
● Scanned and confirmed item pricing
Wendy’s, Bronx, NY - Crew member
March 2016 - May 2016
● Processed all cash and credit card transactions
● Assisted guests with menu information and selection based on dietary restrictions
● Promoted sales and specials to increase revenue
● Cleaned dining areas and ensured that guests had all items they needed
● Cleaned restrooms as needed
EDUCATION
Bronx Highschool, Bronx, NY - Highschool Diploma
Sep 2011 - June 2015
Contact this candidate