Service Representative Data Entry
Resume:
EDUCATIONAL HISTORY
St. Anthony School
Colegio de San Juan De Letran
SUMMARY
WORK EXPERIENCE
Customer Service Representative
Garrett and Talon Inc. January -
December 2022
Social Media Manager
Snazzy Clothing September 2022- Present
Primary / 2007-2013
Political Science Third Year College
Engaging and patient customer service
professional with one year of experience
responding to all types of customer inquiries.
Assisted more than 100 customers per day
with purchasing decisions and product
details to improve the customer experience,
recommending sale items and earning a
customer satisfaction rating 15% higher than
the company average.
Perform regular assessments regarding
customer complaints and provide
suggestions to improve customer
satisfaction and retention by 15%
Meet or exceed customer satisfaction goals
month over month
Managed social media engagement
Handled customer returns and complaints
with patience and attention to detail
HAROLD ORTEGA
AWARDS RECEIVED
Politics Event Debate
Champion (2020)
Perfect Attendance
Awardee
Excellence in Customer
Service Award
CONTACT ME AT
SKILLS SUMMARY
Call Center Operations
Communication and Client
Relations
Customer Service and Sales
De-escalation and Conflict
Resolution
Data Entry
Analytical Skills
2038 San Pascual St.
Malate, Manila
**************@*****.***
C U S T O M E R S E R V I C E
R E P R E S E N T A T I V E
St. Anthony School
Secondary / 2013-2017
Contact this candidate