Customer Service Supervisor
Resume:
THULANI
NICKLAAS
**** ***** ******, ********** **** 078******* *****************@*****.***
Objective
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills
Education
DEGREE DATE EARNED SCHOOL
·Grade 12 Dec 2002 Lagunya Finishing
Skills & Abilities
COMPUTER COURSE
·Pastel Accounting
·Microsoft Excel
Experience
JOB TITLE COMPANY DATES FROM - TO
·Stationary Clerk Shoprite Head Office January 2016 – November 2016
DESCRIPTION
Oversee a variety of clerical and administrative duties in a company including preparing documents, scheduling meetings, and updating company records
Undertake basic bookkeeping tasks and issue invoices, checks etc.
Perform other office duties as assigned
Maintain spreadsheets for various reports
JOB TITLE COMPANY DATES FROM - TO
·Service Supervisor (Assisting with driving) Shoprite Head Office January 2017 – December 2020
DESCRIPTION
Assisting customer service staff in managing customer inquiries and complaints
Monitoring performance of customer service staff
Collecting data and preparing reports
Delegating tasks
JOB TITLE COMPANY DATES FROM - TO
·Driver Imperial Logistics January 2021 – December 2022
DESCRIPTION
Maintaining records of shipments including date of delivery, name of recipient, and condition of items upon arrival at destination
Drive long distance to deliver goods to customers and clients
Load and unload cargo
Record cargo deliveries
Report mechanical problems to maintenance personnel
REFERENCES
Lincoline Lee (Department Manager) – Shoprite Head Office
Olga Gelderbleom - Shoprite Head Office
Mr. Leon (Fleet Manager) - Imperial Logistics
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