Marion J. Thomas

Resume,

MARION J. THOMAS II

***** ******* **, ****, ******** CA. 92591 · 310-***-**** adwnbs@r.postjobfree.com

My objective is to utilize my previous management skills, customer service skills, sales skills to make the greatest impact to your company by achieving maximum success and longevity to achieve the maximum desired results consistently.

EXPERIENCE

SEPTEMBER 2021 – OCTOBER 2022

LABP-LOS ANGELES BUSINESS PERSONNEL/HORNE CORPORATION LABP Horne was responsible for the Federal Government Allocation of Funds of over 800 million dollars to Los Angeles County and surrounding counties that were eligible for the rent relief program.

I was one of the top producers in the three roles listed below. Through my efforts, I was able to keep over 50,000 residents from being homeless by allocating over five million dollars in rent relief.

Government Case Manager, California Covid-19 Rent Relief Program Document Specialist Manager

Recertification Case Manager

• As a Government Case Manager, I processed incoming tenants’ applications for rent relief as an individual family or with both the landlord and tenant applying together. In this role I was responsible for keeping residents and landlords financially solvent for tenants to avoid evictions and landlords to receive back pay for rent owed for up to 18 months. Through my efforts I kept thousands of tenants in their homes and landlords with the ability to receive their income.

• As a Document Specialist Manager, my responsibility was to ensure proper documentation was being uploaded avoiding fraudulent applications. Communicated to tenants and landlords to ensure proper documentation was uploaded to meet deadlines. I answered questions regarding proper documentation, such as leases, bank information, utility documentation, landlord proof of ownership and other important documents ensuring payments are received.

• As a Recertification Case Manager, my responsibilities were to oversee tenants and landlords who were previously paid through the program that were available for a second round of payments. Reviewed all pertinent documentation to ensure all requirements were met and to verify eligibility.

Marion J. Thomas – Resume, Cont’d

2

SEPTEMBER 2019 TO AUGUST 2020

AUTHOR

I wrote a book and became a published Author.

APRIL 2017 – AUGUST 2019

BUSINESS ACCOUNT EXECUTIVE, CHARTER SPECTRUM

Passionately promoted Spectrum Business Products in my assigned lead lists, and achieved success in the Business community, by utilizing my solution-based selling and communicating skills. I have excellent people skills, along with great listening skills, which resulted in increasing market share for Spectrum Business monthly in my assigned area. MARCH 2015 – APRIL 2017

DIRECT SALES REPRESENTATIVE, TIME WARNER, CO.

Passionately promoted Cable, Internet and Voice Services to Former, Never and New Residential Customers within my assigned Node/Territory lead list.

• Achieved company assigned objectives.

• Persistently knocked on each door and pursued every sales opportunity presented to me.

• Initiated face-to-face contact with each customer lead.

• Greeting, fact-finding, presenting and closing within each potential new customer or upgraded customer encounter.

• Leveraging unflappable optimism, comprehensive product knowledge and service modeling to close sales consistently.

EDUCATION

JUNE 2005-DECEMBER 2010

BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION & MARKETING, MOUNT SAINT MARY COLLEGE

SKILLS

• Communicating Skills

• Problem Solving Skills

• Managing associates

• Listening ability

• Promoting Great Customer Service

ACTIVITIES

Passion in reading, serving my community, involved in Church Ministry, love walking every day for exercising.