Ricardo Rodriguez
908-***-**** -- ****************@*****.***
Rr001782@*****.***********@*****.***
OBJECTIVE
Energetic, detail-oriented professional seeking a challenging role to continue expanding skillset. Looking to contribute people skills and leadership talent to help the organization achieve success.
COMPETENCIES
●Building strong relationships with customers and peers
●English and Spanish language fluency
●Proficient with computers and a variety of handheld devices
Creative & flexible problem-solving skills
Education
LONG ISLAND CITY HIGH SCHOOL
Diploma, June 2008
Experience
FEDEX GROUND
Senior Administrator, November 2011 -– Present
●Handling quality assurance challenges to guarantee a great customer experience
●Leveraging technology to conduct research and solve problems
●Awarded Package Handler of the Month & Administrator of the Month
●Operating PITs safely, such as forklifts
●Served on the Safety Committee
FASHION BUG
Store Manager, March 2007 –- January 2009
●Completing weekly scheduling for employees
●Interviewing and hiring new staff with a goal of 80% retention
●Strategizing merchandise presentation to improve store profitability
STRAWBERRY’S
Assistant Store Manager, October 2002 -– March 2007
●Performing inventory checks, inter-store transfers, and payroll administration
●Preparing cash at start of day, complete reconciliation and balancing reports at end of day
KELLY DIRECTS INC.
Store Manager, February 1994 -– August 2002
●Handling opening and closing operations at multiple stores
●Ordering merchandise and prepare manual inventory
●Balancing store planners and implement new layouts for improved efficiency
●Assisting customers with troubleshooting or basic inquiries