Authorization Specialist Costumer Service
Resume:
PROFILE
Worked costumer service in multiple occupation for many years and
managed a bar/restaurant and brought it to its full potential. I accept with pleasure the challenges and goals that life brings. Most currently have been working in the medical field which brings me joy to help others with eliminating the stress from behind the scenes.
EXPERIENCE
Western surgical group; remote Reno, Nevada-Current position Authorization specialist
Responsible for obtaining pre-authorizations for procedures from surgery, referrals and images Keeping a great line of communication with patients, schedulers, billing team and doctors.
Executive Assistant; Stockton, California - 2017-2019 Ej Williams
Answering phone calls transferring them to the proper person or leaving a detailed message. Responding to emails and arranging events to take place outside of the work place. Ordering office supplies and Researching and conducting data to prepare documents for review. Kept up with organized filing system of paper and electronic documents. Experience with various softwares including excel, word, filing, and spreadsheets also experienced in multiple computer brands.
Bar manager/bartender; Brentwood, California - 201*-****-*** Pub
Meeting with health department and keeping up with fire codes and inspections. Checking the mail and making sure that bills got paid on time. Responsible for all inventory and orderings. In charge of maintenance and scheduling for repairs for all equipment. Ensuring profit margins are maintained for owner. Implementing and advertising to attract new customers. Also making sure all money from the bar and the lottery machines all equals out to what the computer says. Conduct market surveys to maintain a competitive pricing. schedule all employee shifts. Ensures all ABC guidelines are meet and keeping up to date on all changing guidelines for alcohol sales. In charge of scheduling staff including security, and making sure we do not run out of anything. This is a 24hr 7 job my phone is always on and charged ready to deal with any issues that my arise. TAHISHA KNATT
********@*****.***
540 US 40
Verdi, NV 89439
Server/bartender/manager; Discovery Bay, CA - 2013-Jul 2017 Boardwalk Grill
Prepare and serve drinks and beverages to patrons following regular recipes, Anticipate guests' needs to decide if additional service is needed Operate register and verification machines, Display bottled goods and glasses to make smart look, Slice and pit fruit for garnishes, Collect money and give change for drinks served, Clean and sanitize bar and equipment and replenish supplies. Take beverage orders from serving staff or directly from patrons. Supervise the work of bar staff and other bartenders. Identification of customers to verify age requirements for purchase of alcohol. Respond to customer complaints. Ensuring that all employees adhere to the company's uniform standards. Meeting and greeting customers. EDUCATION
High School Diploma: General education Washington High School; 2004 Fremont, California, United States
Chabot College; Hayward, California, United States NDOC completion of CCO (Certified Correctional Officer); 2019 Carson City, Nevada United States
SKILLS
• Microsoft word
• Self-awareness
• Problem solver
• Common sense
• Communication skills
• Strong work ethic
• Handling pressure
• Compassion
• Critical Thinking & Observation
• Work-life Balance
REFERENCES
Stephanie Nazzisi 209-***-****
Haley Gordon 925-***-****
Collin Troia 510-***-****
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