Service Representative Data Entry

TOMI MCCLOSKEY

**** * ***** ***** **. Apt ****

Glendale AZ 85308

Ph: 619-***-****

*************@*****.***

Professional Summary

Goal-oriented office manager dedicated to high levels of customer satisfaction and meeting

aggressive business goals. Great personality and strong organizational skills with specialized

knowledge in customer service and maintaining a great atmosphere.

Experience

Operations support lead – Data Entry

McKesson Oct. 2021 to present

Sets clear expectations and direction for staff; achieves team results consistently; coaches’ staff to improve; is a positive role model

Adheres to all safety & security policies and regulations; demonstrates quality work that is accurate, thorough & efficient

Perform all duties assigned in a timely manor

Mentors junior team members. Plans, coordinates, and monitors projects from start to completion

Customer Service Representative

Mckesson Oct 2019 to Mar. 2020

Confer with customers by telephone or in person to provide information about products

or services, take or enter orders, cancel accounts, or obtain details of complaints.

Customer Service Representative

RemX Phoenix Az Oct. 2018 to Oct. 2019

Confer with customers by telephone or in person to provide information about products

or services, take or enter orders, cancel accounts, or obtain details of complaints.

Office manager

PDS-Propane Delivery Service El Cajon, CA Oct 2012 Sep 2018

Oversee activities directly related to making products or providing services.

Direct and coordinate activities of businesses or departments concerned with the

production, pricing, sales, or distribution of products.

Review financial statements, sales and activity reports, and other performance data to

measure productivity and goal achievement and to determine areas needing cost

reduction and program improvement.

Operate computers programmed with accounting software to record, store, and analyze

information.

Operate office machines, such as photocopiers and scanners, facsimile machines, voice

mail systems, and personal computers.

Answer telephones, direct calls, and take messages.

Customer service representative

Coast Appliance Parts Co San Diego, CA Apr 2003 Oct 2012

Organize or work with detailed office or warehouse records, using computers to enter,

access, search or retrieve data.

Examine shipment contents and compare with records such as manifests, invoices, or

orders to verify accuracy.

Confer with customers by telephone or in person to provide information about products

or services, take or enter orders, cancel accounts, or obtain details of complaints.

Education

GED

Foothills Adult Center El Cajon, CA

Jun 1993

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