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Ericka Galvan

Caring and friendly customer service professional with 10+ years of

experience in an o ce setting . I bring strong communication skills,with the ability to bring fantastic customer service at all times . 10580 Hammerly Blvd #2525

Houston Tx, 77043

832-***-****

adwn78@r.postjobfree.com

EXPERIENCE

Wyatt Field Service, Kanasa — Safety Tech

March 2023- April 2023

● Fire watch- patrolling areas where hot work is being performed and maintaining vigilance of potential fires; extinguishing small fires, and protecting workers from safety dangers.

● Hole watch- responsible for monitoring carbon levels and protecting the workers entering and exiting the confined spaces and alerting rescue if necessary.

● Familiar with facilities and procedures for sounding an alarm in the event of an emergency.

River Oaks Rug Cleaners, Houston — O ce Coordinator August 2014 - February 2023

● Accounts receivable and payable, handle all incoming checks. Process all credit card payments and invoicing .

● Dispatching and handling daily work schedules for all work crews, assigning jobs to the correct departments .

● Handle all warehouse inventory, all shipping and receiving as needed. Keep log on all incoming and outgoing freight .

● Answer an average of 45+ calls a day, handle all incoming emails for company website, owner and daily request.

Creative Dental Systems, Houston— Receptionist

June 2009 - June 2013

● Answer all incoming calls for 7 o ces, schedule all appointments and transfer calls as needed.

● Verify all dental insurance for new and existing patients .

● Maintain communication with patients, going over all benefits and confirming appointments as needed .

EDUCATION

Sanford Brown College, Houston— Medical Billing & Coding January 2009 - August 2009

Belford High School, Houston — High School

2006

SKILLS

50 WPM

Microsoft O ce

10 Key

Data Entry

Light Quickbooks

Basic Safety Plus

LANGUAGES

English

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