Entry Clerk Data
Resume:
BERNARD DIXON
Columbia, South Carolina *****
************@*****.***
A dynamic and motivated professional with a proven record of generating and building customer relationships while demonstrating exceptional communication skills and possessing the ability to effectively multi-task. An adaptable professional with the ability to work independently, to create effective presentations, and to develop opportunities that further establish the organization’s overall goals. TECHNICAL EXPERIENCE:
Overall work experience in inventory management, packaging, as a call center and customer service representative, data entry clerk and in sales. Also proficient with Outlook, MS Word, MS Excel and Microsoft Office, as well as several high-volume phone systems. WORK EXPERIENCE:
Carolina Panorama, Columbia, South Carolina March 2022 – Oct. 2022 VP Marketing
Advertising Intern
Carolina Panorama is one of South Carolina’s oldest black-owned and operated media companies. I started as an advertising intern and quickly worked my way up to VP of advertising. As such, I was responsible for contacting small businesses throughout South Carolina. Assisting advertisers with marketing campaigns constructed to cater to and to better target their consumer group. Also helped clients increase their consumer base, which helped them reach their targeted demographic and ultimately increase their profit margins. South Carolina Department of Health & Environmental Control
(SCDHEC) Florence, South Carolina Feb. 2021 – Dec. 2021 Site Coordinator
Arranged to have the necessary vaccination supplies at specific predetermined vaccination sites. Arranged all site logistics (including set-up and breakdown) and prepared sites for the nursing staff, so that they could efficiently and effectively administer COVID-19 Vaccinations.
RTS VAPES, Charlotte, North Carolina June 2017 – April 2019 Lab Technician
Worked in the laboratory mixing chemicals to create the nicotine used in vape pens. CONVERGYS, Charlotte, North Carolina Dec. 2015 – Nov. 2016 Customer Service Agent
Worked in a call center answering 60-80 inbound calls on a daily basis and providing customer assistance as needed. Effectively navigated the Star System and was successful in up-selling and promoting products to customers. As such, I was one of the “Top Sales” people with the company. Was also cross-trained to handle billing disputes and trained others how to handle billing disputes and customer issues in order to get positive results and feedback. DIXON PAGE 2.
HUGHES & ASSOCIATES, Concord, North Carolina Jan. 2014 – July 2015 Collections Agent
Worked in a call center completing 30 to 60 outbound calls on a daily basis. Connected with customers who were in debt and assisted them in accessing programs to help them in resolving these debt and subsequent credit issues by setting up payment arrangements and taking payments. I was one of the “Top 5 Sales Staff” and helped the company gross over
$300,000 for the business in one calendar year.
PREMIER YARN, Concord, North Carolina Nov. 2012 – Dec. 2013 Inventory/ Warehouse Associate
Reviewed customer orders and then transported orders through the warehouse as needed. Loaded and unloaded materials; managed the inventory and shipping logs on a daily basis. D2D AGENT for AT&T, Columbia, South Carolina Jan. 2011 – May 2011 Worked door-to-door in various neighborhoods throughout the Greater Columbia area selling AT&T products and services.
TELE PERFORMANCE, Columbia, South Carolina Mar. 2009 – Nov. 2010 Billing Agent
Assisted customers with their issues and concerns; updated customer files and completed daily data entry.
EDUCATION:
Bachelor's Degree in Business Administration
Voorhees College – Denmark, South Carolina
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