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Administrative Assistant Customer Service

Location:
Anza, CA, 92539
Salary:
18
Posted:
April 19, 2023

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Resume:

Korrin Rosada

I am a certified home care aide (HCA)

Anza, CA 92539

**************@*****.***

+1-619-***-****

Hi my name is Korrin I am a certified home care aide and I am very organized honest and caring person. I love to work as a caregiver and help people that need someone to care and take care of them. Ever since my stepdad got paralyzed on the job and he had nobody to help him so I stepped in and took care of them and ever since then I really enjoyed being there for him so I figured that I would make a career out of it cuz I love helping people it makes me feel good about myself. Authorized to work in the US for any employer

Work Experience

Home Care Aide/Caregiver

24 Hour Home Care - Hemet, CA

October 2020 to Present

I love my job. You learn so much being a caregiver for all the different clients you get. It's so much fun I wouldn't want to do anything else!

Animal Caretaker

Anza, CA

October 2013 to April 2019

I lived on a ranch with a friend of mine it wasn't an actual business he just did it cause he loved animals but i helped him with every animal for about 6 years were we took in a lot of abused or unwanted animals. I loved taking care of all the animals it was hard work but it was worth seeing every animal that we cared for start getting better and how much they appreciated it. I loved doing this more than caretaking for people just because animals are so innocent and they dont know any better. They need us to love and care for them.

Caregiver

Brian allison - Anza, CA

January 2014 to March 2018

I was a caregiver for my step dad for 4 years he was a quadriplegic so i was basically his legs and hands. I have my cpr and first responders class done.

Dispensary sales

Cvd medical marijuana dispensary - Santa Barbara, CA March 2016 to August 2017

Got shut down i did sales or the front desk

Sundance meadows campground

Campground - Aguanga, CA

February 2012 to July 2012

I would call the people on our list that signed our paper saying they were interested in coming and camping at our campground. I also would answer the phones and give people info on our campground and answered any questions they had about our campground. Education

High school or equivalent in Nursing

Hamilton High School - Anza, CA

June 2013 to February 2014

Skills

• Care Giver

• Personal Care

• Home Care

• Medication Administration

• Nursing

• English

• Caregiving

• Patient Care

• Medical Records

• Customer service

• EMR Systems

• Vital Signs

• Meal Preparation

• Laundry

• Experience Administering Injections

• Sanitation

• Cleaning

• Dementia care

• Senior care

• Alzheimer's care

• Animal care

• Pet care

• Office experience

• Hoyer lift

• Patient monitoring

• Patient observation

• Hospice Care

• Home health

• Communication skills

• Care plans

• High availability

• Assisted living

• Employee orientation

• Training & development

• Kennel Experience

• ADLs

• Nursing home experience

Certifications and Licenses

CPR/First Aid HHA certification

March 2017 to Present

I took my first aid and cpr AED certified home health aide driver's license

Certified Home Health Aide

June 2021 to June 2022

Assessments

Electronic Medical Records Knowledge — Completed

March 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed

Customer Focus & Orientation — Proficient

June 2020

Responding to customer situations with sensitivity Full results: Proficient

Work Style: Reliability — Expert

August 2020

Tendency to be dependable and come to work

Full results: Expert

Customer focus & orientation — Highly Proficient

April 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

First aid — Proficient

April 2021

Treating common medical emergencies

Full results: Proficient

Customer service — Familiar

September 2021

Identifying and resolving common customer issues

Full results: Familiar

Customer focus & orientation — Highly Proficient

April 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Work style: Reliability — Highly Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Administrative assistant/receptionist — Proficient September 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Patient-focused care — Familiar

April 2021

Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar

Scheduling — Proficient

December 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Administrative assistant/receptionist — Proficient September 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Retail customer service — Completed

May 2021

Comprehending and responding to retail customer needs Full results: Completed

Medical receptionist skills — Familiar

December 2021

Managing physician schedules and maintaining accurate patient records Full results: Familiar

Basic computer skills — Completed

March 2022

Performing basic computer operations and troubleshooting common problems Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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