Administrative Assistant Customer Service
Resume:
NaTasha McFadden
Cashier/Party Hostess
Raeford, NC 28376
********************@***********.***
To obtain an Office/Clerical or cashier position in which my customer service, cashier, clerical and general office skills will contribute to growth and success. Work Experience
CNA - Certified Nursing Assistant
Americare
July 2020 to Present
Assist with activities of daily living including grooming, bathing and meal prep. Assist with grocery shopping and companion care. Charting clients need and Records activities of daily living. I/dd paraprofessional
A TOUCH OF GRACE
April 2021 to May 2022
Work with mental health i/do clients children and adults. Assist with self care and meal prep. Transport to community appointments. Companionship for client as caregiver. Janitor
Mini mall on ft. Bragg - Fort Bragg, NC
September 2021 to January 2022
Housekeeping, sweeping mopping, cleaning vanities, restrooms, hallways, supply, cafeteria areas CNA - Certified Nursing Assistant
Assistant living at wayside - Raeford, NC
June 2019 to October 2019
Worked with assistant living residents, and memory care. Preformed dining, charting, toileting, bathing, grooming, activities of daily living, companionship, lifts and housekeeping. Cna 1
Carillon Assisted Living
July 2018 to October 2018
Worked with assistant living residents. Preformed Dining, housekeeping, toileting, bathing, vital signs, assistance with ADLs, charting and working in memory care. CNA 1
Carolina Rehab Center Of Cumberland - Fayetteville, NC October 2017 to June 2018
Vital Signs, Helping with Grooming, Bathing, Eating, Dressing, Housekeeping, Operation of Sit and Stands and Mechanical Lifts, Charting and Companionship.
Cashier and Customer Service
McDonald's - Fayetteville, NC
April 2017 to October 2017
Money Handling, Drink and Food Prep, Stocking, Housekeeping, Customer Service Cashier/Party Hostess
Round-A-Bout Skating and Golf Center - Fayetteville, NC July 2007 to July 2009
Performed duties as a cashier for which included placing customer order using a multi-key cash counting machine to simultaneously record order, compute bill and received payment. I served cold beverages, pizza, nachos, french fries, hotdogs, etc. Cooked and performed duties to prepared food, served customers, assisted in preparing orderly dining area for day-to-day operation, and cleaned and sanitized workstation's counters, and other equipment. I counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there was adequate change. I identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. I was responsible for accurate accounting transactions and assist with location inventory controls by stocking shelves, and marking prices on shelves and items. I issued equipment to customers for putt-putt golf games and game instructions on how to play game. I assisted customers with video games located in the dining area and cashed tickets for use in purchasing prizes from video game winnings. I cleaned and dusted the game room area and sanitized the restroom hourly basis. Answer customers' questions, and provide information on procedures or policies.
Administrative Assistant
Golden Opportunity Career Development Service - Fayetteville, NC June 2006 to July 2009
I provided general clerical and receptionist assistance to include but not limited to: photocopying, faxing, mailing, and filing. I answered the telephones and transferred to appropriate staff member. I meet and greeted clients and visitors. I composed, typed, edited and revised documents with a high degree of accuracy using Microsoft Office. I possess a strong vocabulary. I conveyed an impression and used communication skills which reflected favorably upon the public relations and the image of the Golden Opportunity. I explained the company's mission statement to customers to promote the policies, the quality of its services and its reputation. Researched and identified computer support equipment to include hardware and software. I maintained hard copy and electronic filing system containing confidential documentation and records. I collected and maintained PC inventory. I stayed abreast of and utilized new technologies in automation to make effective use of office equipment. Used the office computer equipment to generate meaningful information and increase efficiency. Volunteer for extra work and capitalize on opportunities.
Receptionist
Golden Opportunity Career Development Service - Fort Bragg, NC June 2008 to August 2008
I attend to visitors and assisted with inquiries on the phone and face to face. I gave information regarding the hospital services to the soldier and their family members, retirees and their family members and federal civilian employees. I answered the telephone, screened and directed calls; took and relayed messages; provided information to callers; greeted patients entering the hospital and gave directions to patients to correct destination for appointments. I performed general administrative and clerical support, prepared letters and documents; received and sorted mail and deliveries; maintained appointment diary either manually or electronically and conveyed information to the Medical Support Assistant; tidied and maintained the reception area; made copies, ran errands and assisted staff upon request. Receptionist
Golden Opportunity Career Development Service - Fort Bragg, NC June 2007 to August 2007
As a volunteer receptionist, I answered a multi-line telephone, transferred calls to the appropriate employees and took messages and making sure to give them to the appropriate employees. I greeted and assisted visitors with visitor badges or escorted them to an office or meeting room. I used computer to looked up patient's appointments and gave patients directions to correct clinics. I filed confidential medical documentation in patients' medical records. I maintained a clean work area. Skills
• I possess a strong knowledge of computer fundamentals and understand computer applications.
• I am computer literate in the use of Microsoft Office and Mac software products and operating systems.
• I fully accept all responsibilities and can be relied upon to meet schedules and deadlines.
• I learn rapidly, respond promptly and adapt quickly to changes in to new instructions, situations, and procedures.
• I take pride in my job, display a high degree of honesty, loyalty and integrity to the company.
• I accept and complete tasks in a cooperative manner.
• I am contributor to the success of the company and share my ideas and techniques for the encourage teamwork.
• I am responsible and mature capable of setting priorities and organizing my workload to ensure that task are completed timely.
• I have good verbal and written communication skills.
• I present a professional attitude and appearance.
• I am customer service oriented.
• I take initiative, pay attention to detail and am reliable. Education
Associates of Arts
Fayetteville Technical Community College - Fayetteville, NC August 2013 to Present
Associate in General education and arts
Fayetteville technical community college - Fayetteville, NC August 2014 to May 2017
Bachelors of Science
Central Piedmont Community College - Charlotte, NC 2010 to 2013
Bachelors of Science
University of North Carolina Charlotte - Charlotte, NC 2009 to 2010
High School Diploma in Science
Howard Health and Life Science High School - Fayetteville, NC 2009
Skills
• CNA
• Cna Certified
• Memory Care
• Microsoft Windows
Certifications and Licenses
CNA
March 2017 to March 2019
Certified Nursing Assistant
CPR
Additional Information
TRAINING & SKILLS
Microsoft Windows (Vista, XP); Proficient in Microsoft Office (word, power point, excel, outlook) software and MAC software and hardware products. Have knowledge of HTML for the creation of basic websites with graphics. Internet savvy (Twitter, Facebook, blackboard, etc.). Type over 70 words per minute.
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