Veronica Jones
Executive Assistant
Baltimore, MD 21230
********.*********@*****.***
SKILLS
Strong expertise and knowledge in Administrative Offices, Customer Service Relations, and Research Development. Knowledge of Microsoft Office tools such as Word, Excel, PowerPoint and Outlook.
EXPERIENCE
Enoch Pratt Free Library, Baltimore MD- Office Assistant III
DEC 2020- DEC 2021
●Managed a small team of employees to oversee daily tasks of library services provided for customers
●Assisted the desk supervisor with daily meetings and many routines of the work environment
Enoch Pratt Free Library, Baltimore MD- Office Assistant II
FEB 2012- DEC 2020
●Assisted with daily administrative duties of the Circulation Department in the library.
●Provided effective and essential information for daily customers to the library.
●Maintained genuine professionalism while assisting the supervisor with various tasks of the Circulation Department in the library.
Seasons Hospice & Palliative Care, Baltimore MD- Administrative Assistant
SEP 2005- JUNE 2006
●Assisted with daily administrative tasks of the Human Resource Department within the facility.
●Provided effective informative services for each clientele, colleagues and various managerial staff.
EDUCATION
Community College of Baltimore County, Catonsville MD- Associates Degree, Computer Programming
March 2004- May 2007
Knowledge of Operating Databases, Data Systems and Implementation