Data Entry Retention Specialist

ASHLEE GREER

PROFESSIONAL EXPERIENCE

GOLD’S GYM CORPORATE Jan 2013 – Present

Accounts Payable Manager (May 2015 – Present)

Manage team of 8 processors within the Accounts Payable department

Manage vendor accounts via multiple communication methods

Create Excel templates and maintain spreadsheets

Develop and maintain training manuals for Excel, Integration, and Great Plains

Process weekly checks and ACH items through Great Plains

Review corporate employees’ expenses and credit charges in Concur-SAP

Help collaborate with Manager to process 1099’s

Review invoice transactions and approve expenses

Post daily batches

Reconcile large vendors

Design and train staff development sessions

Create Standard Operating Procedure manuals for the department

Design and update PO system

Agreement Auditor (Jul 2013 – May 2015)

Managed membership accounts

Audited employee sales records for compliance

Audited employee records to determine commission

Consistently met deadlines through team coordination and multi-tasking

Retention Specialist (Jan 2013 – Jul 2013)

Contacted 80+ members per day offering solutions and retaining their membership

Renewed memberships using check free systems software

Maintained customer retentions using an MS Excel spreadsheet

ALLSEC TECH Mar 2010 – Nov 2012

Shift Supervisor

Responsible for the supervision of 50 team members per shift

Inbound call center and data entry

Made outbound calls daily (30+) collections customers on loans

Answer emails from customers about their accounts

Activate and manage customer accounts

Potential clients contact information into the company database

EDUCATION

TARRANT COUNTY COLLEGE

Associate of Arts, Accounting, 2020

TECHNICAL SKILLS

Excel- pivot tables, v-lookups, MS Great Plains, ADP Enterprise, Clear Spider, Aestiva, Integration Manager and QuickBooks, MS Dynamics, Concur-SAP, Service Channel, FileZilla, Smart Connect

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