Data Entry Customer Service

HAZEL COLLETT

Phone: 606-***-**** Email: **************@*****.***

SUMMARY

Excellent customer service skills with over 20 years working with public.

Computer savvy, excellent navigation and troubleshooting skills.

Excellent work ethic, follow company guidelines on absenteeism

EDUCATION

Laurel County High-Diploma

PROFESSIONAL EXPERTISE

Serco

London, KY

2023-Present

Data Entry

Hippa Privacy Noted

Processing Healthcare

New Born Logistics Inc OTR Driver Fishers, Indiana

2020-2022

CDL driver to various companies and locations

Dispatched out other drivers to various companies

Ensured goods were delivered in a timely manner

Interacted with various companies to ensure goods were delivered

Answered calls and questions about time of delivery and products

Scheduled drop off and pick-ups

Titan Transfer OTR Driver Shelbyville, TN

2018-2020

Provided excellent customer service to all clients

Ensured that deliveries were on time and correct for all locations

Worked dispatch, ensured that orders were correct and scheduled for delivery

Provided tracking details to customers

Serco CSR London, KY

2014-2015

Provided excellent customer service to all clients

Answered large volumes of calls daily

Assisted clients with questions regarding insurance policies

Accurate and fast data entry

Met daily metrics

Whitley County EMS Dispatcher/EMS Williamsburg KY

2005-2014

Answered calls and dispatched out various emergency agencies

Kept a calm and poised presence while on the phones during very difficult calls

Worked as an EMS attending to various emergency situations

Logged and entered information into the system via data entry

Contact this candidate