Data Assistant Mechanic Helper
Resume:
PAUL T. PHIPPS II
Killeen, Texas
****.*.******@*****.***
PROFILE
Seeking a challenging role that leverages my expertise, education, and skills to drive company performance and profitability, while fostering personal and professional growth. As a result-driven and highly motivated professional, I bring creativity, effective management skills, and a proactive problem-solving attitude to the team. EXPERIENCE
Advertising Traffic Manager
Gym Launch Secrets LLC October 2018 - Present
3610-2 N. Josey Lane #223
Carrollton, TX 75007
● Implemented CRM systems such as Zoho, HubSpot, and Go High Level for marketing and sales pipelines.
● Collaborated with senior staff to identify growth opportunities and develop targeted marketing and communication strategies.
● Managed the creation and execution of funnels, content, and materials for the Gym Launch Secrets and Alex Hormozi brands.
● Led special campaigns including email, SMS, and social media initiatives.
● Managed marketing and promotion budgets in collaboration with the CEO, General Manager, and Finance Department.
● Developed and tracked ROI for promotional activities, campaign proposals, and resource utilization.
● Managed over $6 million in advertising spend and scaled Gym Launch from a
$10 million to $100 million run rate.
Operations Manager, OneSupport.com / OneSupport Business Unit teleNetwork June 2015 – October 2018
350 Barnes Drive, San Marcos, Texas 78666
● Developed and executed paid-per-click (PPC) Google Search advertising campaigns with targeted keywords and custom landing pages, contributing to the company's growth from zero to over 3,000 customers.
● Negotiated, implemented, and managed the launch of Software as a Service
(SaaS) solutions.
● Supported and configured WooCommerce, WordPress, Recurly, and PayPal.
● Developed and trained sales teams to effectively market products and features.
● Led improvements to CRM systems for better customer ticket tracking and sales data.
● Implemented new clients and participated in regular sales/technical calls to discuss product and service implementation.
● Managed daily operations, vacation processing, performance reviews, and scheduling for call center staff.
● Oversaw HR functions for non-exempt employees, including payroll, vacation, FMLA, and ADA.
Operations Manager with Google X
teleNetwork California with Google Inc. Oct 2013 – June 2015 1395 Charleston Road, Mountain View, CA 94086
● Managed daily operations, vacation processing, performance reviews, and scheduling for call center staff.
● Oversaw HR functions for non-exempt employees, including payroll, vacation, FMLA, CFRA, ADA, and ACA.
● Created advanced reports for the operations team, including payroll, scheduling, and adherence metrics.
● Managed quality assurance processes and ensured operations met client requirements.
● Analyzed and revised policies for departmental success and responded to client inquiries in a timely manner.
● Managed Salesforce reporting and CRM system improvements for better data collection and analysis.
Operations Manager, OneSupport
teleNetwork March 2011 – Oct 2013
350 Barnes Drive, San Marcos, Texas 78666
● Managed daily operations for a team of up to 50, including payroll corrections, vacation processing, performance reviews, and scheduling.
● Provided monthly department performance reports for client billing to the Director of Operations.
● Analyzed and revised policies for departmental success and responded to client inquiries with the company's best interests in mind.
● Created reports to assist department managers in leading their teams to success and collaborated with external departments to optimize agent performance.
● Recruited and interviewed internal candidates.
OneSupport Technician (Work from Home)
teleNetwork July 2009 – March 2011
350 Barnes Drive, San Marcos Texas, 78666
● Consistently ranked among the top 3 sales performers.
● Received excellent customer and team leader reviews.
● Developed documentation to support fellow agents in daily tasks.
● Trained new employees.
Software Engineer July 2008 – July 2009
Software Engineering Services, Bellevue, NE 68005
● Administered .NET Web/SharePoint and managed online marketing, graphics, and social media.
● Produced digital video content and served as Portal Administrator for Army Knowledge Online.
OTC Computer Programmer III September 2006-July 2008 Research Analyst & Maintenance, El Paso, Texas 79925
● Developed .NET websites for data collection.
● Created .NET Windows Mobile 5 and 6 Personal Data Assistant applications.
● Developed .NET Windows XP desktop applications.
● Generated on-demand reports using raw data and analytics, primarily with Access and SQL.
● Managed SQL databases and data tables.
● Assisted in training and managing the data collection team. OTC Computer Programmer I & II 2006-2006
Electronic Warfare Associates, Killeen Texas 76522
● Developed user-friendly Access database projects with VBScript for automated data collection.
● Created protocols to minimize user difficulty.
● Assisted in developing the Pattern of Analysis and Data Source Matrix. OTC System/Server Administrator 2005-2006
Computer Science Corporation, Falls Church, Virginia
● Managed multiple 2TB RAID Network Attached Storage Devices, Data Reduction Servers, Norton AV Server, MS SQL 2000, and Windows 2000 Server.
● Troubleshot and maintained hardware components.
● Implemented daily backups of collected test data.
● Provided technical support for testing, verification, and certification exercises using various Simulation, Stimulation, and Instrumentation products.
● Assisted in wiring facilities for fiber backbone and standard RJ45 networking equipment.
● Researched and tested new products for implementation in the workplace. OTC Instrumentation Data Reduction 2004 –2005
Electronic Warfare Associates, Killeen, Texas 76522
● Supported operational test data planning, collection, and processing in simulated combat field environments.
● Analyzed and reduced standard network traffic and Army Battlefield Command Systems (ABCS) network traffic.
Human Resources Site Supervisor 2003 –2004
L3 Communications - Vertex Aerospace, Arifjan, Kuwait
● Progressed from Mechanic Helper to HR Site Supervisor.
● Developed an ASP.NET web application for digital timesheet collection and HR functions.
EDUCATION
Studied: Systems Analyst & Design
Bay De Noc Cmnty College, Escanba, Michigan
High School Graduate, Rapid River HS
CERTIFICATION AND TRAINING
Computer Systems Analyst and Design
Installing and Maintaining Microsoft 2003 Server
Advanced 2000/NT Network Systems
Department of Defense Information Assurance Level I Certified
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