TERRI

SMITH

Production Worker

Contact Information

Barrie Ont L4N1S2

705-***-****

adwmo0@r.postjobfree.com

Skills

Talented Production Worker offering 6 plus years of experience in Warehouse and Manufacturing environments. Focused on being productive and safety-minded at all times, proven provider of low-risk production and manufacturing services. Aswell as a excellent Cashier-Customer service worker, that effectively meet front-end needs with skilled merchandising customer support and register management, proficient in processing, purchases and returns bigs accuracy and diligent attention to details, Sales expert promotes, products and works to boost store profits. Experienced Production Associate with 6 plus years of experience coordinating, planning, and managing shipping and receiving functions in a high-volume manufacturing process.

Proven ability to manage multiple projects while meeting challenging deadlines Self-motivated Csshier/ Customer Service Worker with over 6 years of expertise in customer service, sales, inventory, stocking, cleaning, and maintaining store compliance.

Over 6 years of experience in Cashier/ Customer Service Worker with a Excellent reputation for resolving problems and improving customer satisfaction. Product knowledge

Accountable

Adaptable

Quality Assurance

Preventative maintenance

Continuous Improvement

Superb Customer Service

Record

Interpersonal skills

Team Work

Cleanliness

Accuracy

Loss prevention techniques

Endurance

Conflict Resolution

Can do attitude

Memory and recall

Critical Thinking

POS

CPR

Mathamatical skills

Endurance

Personable/ friendly

Detail Oriented

Compassionate

organizational strengths

Computer literate experience

Safety attention to detail

Employment History

Production Worker May 2019 - Dec 2022

Southmedic Barrie ont

Prepared products for packaging on multiple assembly lines, monitored assembly work to identify defects in raw materials, attachef identification labels to finished product for easy spotting, managed inventory of raw materials and finished products to ensure availability.Monitored production line to watch for pile-ups & jams, examined products to verify conformance to qualiTy standards, communicated production deadlines and goal to staff members to increase team productivity, removed hazards and obstacles from work spaces to precent accidents.

Cashier/Customer Service Mar 2018 - Aug 2022

Metro Barrie Ont

Provided efficient and courteous service to customers,performed opening

& closing procedures, such as counting cash register floats,restocking and cleaning, Operated cash register and accurately processed payments, returns,exchanges. Developed exceptional customer service at all points of contact . Processed customer orders and ensured the accuracy of their purchase, provided excellent customer service by greeting customers and offering assistance. Developed strong customer relationships to support satisfaction and loyalty. Resolved and de- escalated issues to address customer concerns, monitored self-check-out stations to assist customers and resolve register problem.

Server And Certified Trainer Jan 2007 - Dec 2018

Memories Bar/ Grill Barrie ont

Greeted customers, answered questions and recommended specials to increase profits,Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers,Arranged place settings with clean table cloths, napkin and tableware to prepare for incoming guests. Served food Punctuality

Team Work

Respect for others

and beverages to patrons and immediately remedied issues with orders, developed rappor with guests and assisted in generating repeat business by providing exceptional Customer service. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems. Maintained accuracy while handling payments, giving change and printing receipts for customers. Enforced minimum age requirements for consumption of alcoholic beverages by checking identification. Handled food safely and kept spaces clean to protect customers from food borne illness and maintain proper sanitation. Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.

Data Entry Clerk Mar 2005 - Jul 2008

Aegis Communications Group Inc Barrie Ont

Input client information into spread sheets and company data base to provide leaders with quick access to essential client data. Identified and corrected data entry errors to prevent duplication across systems, proof- read and edited documents to correct errors, contacted customers Via: phone or email to address data inquiries, transferred data from hard copies to digital data bases, organizing information in new formats. Verified confidential or private client information in adherence to state and federal laws. Maintained database by entering new and updated customer and account information, scanned and stored files and records electronically to reduce paper files and secure data.

Head Cashier Feb 1998 - Dec 2005

Canadian Tire Barrie Ont

Completed daily customer transactions promptly and without error, memorized sale prices, answered customer questions while providing exceptional customer service.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Trained Cashiers Kept department clean and organized Provided exceptional customer service Promoted credit and trained coworkers on credit programs.

Provided technical assistance for new and incumbent employees on customer service, registers and other computerized equipment. Provided exceptional assistance at the Customer Service counter by processing returns, answering customer questions and resolving customer complaints.

Education

Associate Nursing Sep 1998 - May 2002

Georgian College BarrieOnt

High School / GED Sep 1993 - Jun 1997

St Theresas High School Midland Ont

Certifications

Smart Serve

Jan 2022

Leadership Certificate

Certified Nurse Assistant

WHMIS Certification

Apr 2019

CPR

Apr 2014

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