Jacquelyn Taylor

**** ******** ** *** ***

Biloxi, MS 39531

adwml7@r.postjobfree.com

+1-228-***-****

I am loyal, dependable and a hard worker. I'm also a fast learner that's looking for a full time position with up to 40 hours a week... I have over 20 years in the customer service industry including sales, housekeeping, cashier, hosting and cage cashiering. I am a team player and consider myself a leader and will make sure all of your needs are met. I love working with people and meeting new people. I work well under stressful situations. I can empathize with a customer and put myself in their position. I make good eye contact and make sure to make them feel as comfortable as possible. I can also multitask and answer phones and I can type 65 WPM. I think I would make a great asset to your team and I look forward to hearing from you. Thank you for your consideration. Willing to relocate to: Ocean Springs, MS - D'Iberville, MS - Gulfport, MS Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative

Family Dollar - Biloxi, MS

February 2023 to Present

I am a cashier as well as a stocker, etc.

Housekeeper

Courtyard by Marriott - D'Iberville, MS

December 2022 to January 2023

I cleaned hotel rooms. Made beds, etc.

Housekeeper

Hampton Inn and Suites - D'Iberville, MS

October 2022 to November 2022

I cleaned hotel rooms. I was also the Houseman from time to time. Custodian/Janitor

Jackson County School District - Ocean Springs, MS August 2022 to October 2022

I cleaned classrooms, made sure bathrooms are cleaned and stocked, take trash out etc Housekeeper

Hampton Inn Biloxi/Ocean Springs - Biloxi, MS

August 2022 to September 2022

I cleaned hotel rooms

Housekeeper

Red Roof Inns, Inc. - Ocean Springs, MS

June 2022 to August 2022

I cleaned hotel rooms. I was working here along with the Hampton Inn Room Attendant

HHS Resorts & Hospitality - Biloxi, MS

May 2022 to June 2022

I was a Room Attendant. I cleaned hotel rooms

Player Services Representative

Scarlet Pearl Casino Resort - D'Iberville, MS

March 2021 to August 2021

I cash in chips, do ticket redemption, credit card advances, marker issues and payments and also create new member player accounts

Seasonal Sales Associate

Lowe's Home Improvement - D'Iberville, MS

May 2020 to September 2020

I worked in the Outside Lawn and Garden department. I watered plants, I stocked inventory, I zoned the area to make sure our products were in the correct place. Occasionally I help load merchandise for our customers.

Fountain Worker

Beau Rivage Casino and Resort - Biloxi, MS

December 2019 to March 2020

I rang up customer's orders and processed their payment. I also helped making their orders on the "hot side" that included hot dogs, soup, pizza, nachos etc.and then delivered their food to their table.I also stocked inventory daily and cleaned/bussed tables

Temporary Sales Associate

Kohl's

October 2019 to January 2020

Mainly I did Amazon returns, worked the sales floor and customer service and some light cashiering. Player Services Cashier

Treasure Bay Casino - Biloxi, MS

August 2018 to August 2019

I created new players club accounts and explained our promotion to our guests. I cashed in chips, redeemed tickets, credit card advances, personal.and business checks, issued markers and also processed marker payments. I also made sure my drawer was correct at the end of my shift Cashier/Customer Service

Circle K

March 2018 to November 2018

I rang up customers and made change. I checked in vendors and stocked inventory. I made sure the grill was fully stocked and fresh coffee was available at all times. Cleaning duties included inside and outside trash, sweeping and mopping and bathrooms

Cashier/Customer Service

Clarke Oil - Biloxi, MS

April 2017 to November 2017

I rang up customers and made change, stocked the cooler and also stocked merchandise. Cleaning duties included inside and outside trash, sweeping and mopping the store floor and the bathroom Player Services Representative

Boomtown Casino & Hotel - Biloxi, MS

October 2015 to February 2016

I created new member players club accounts. I also cashed in chips, ticket redemptions, credit card advances, personal, business and payroll checks and issued markers Server/Cook

Waffle House - Ocean Springs, MS

March 2014 to December 2014

For the first few months I was a cook, then became a server. I would take the customer's order, call the order out to be cooked, delivered them their food and prepared their checks. I would also wash dishes, sweep and mop the restaurant and clean/bus my tables Education

Some college in Business Management

MGCCC (Jefferson Davis Campus) - Gulfport, MS

August 1998 to December 1999

High school diploma or GED in General Studies

Biloxi High School - Biloxi, MS

August 1994 to May 1998

Skills

• POS

• Cashiering

• Cash Handling

• Host/Hostess

• Food Service

• Food Preparation

• Serving Experience

• Coffee Experience

• Retail Sales

• Cleaning Experience

• Restaurant Experience

• Customer service

• Cleaning

• Hotel experience

• 10 key typing (5 years)

• Data entry

• Computer literacy

• Hospitality

• Phone etiquette

• Retail sales (10+ years)

• Microsoft Office

• Microsoft Word

• Pricing

• Guest Services

• English

• Player Services Representative (10+ years)

• Front Desk

• Merchandising

• Custodial Experience

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