Salvatore Santaromita

**** ***** ****** *********

Boynton Beach, Florida 33436

718-***-****

adwmiq@r.postjobfree.com

I wish to secure a position that would allow me to utilize my experience, expertise, background and knowledge, and contribute to your company’s mission.

Skills Summary

●Working knowledge of Microsoft Word and Microsoft Excel

●Command of the English language and

the ability to speak

effectively.

●Experience

Publix Supermarkets - Deli Clerk

February 2019 - September 2021

Sliced meats and cheeses, served prepared foods and culinary selections. Cleaning slicers, and exercising safety and PPE guidelines. Other functions would include, operating fryers and ovens, as well as, warmers and coolers on a daily basis

Emblem Health, New York, New York - Customer Service

Representative/Government Programs.

September 2007 to July 2016

●I managed integrated data bases while simultaneously coordinating between two monitors wearing a headset.

●Assistance was provided to callers regarding their IEQ’s (Initial Enrollment Questionnaires), by collecting data to complete, update and verify the information.

●Leads were created which were later developed into settled cases.

These settled cases represented funds owed to Medicare due to overpayment of claims that were paid in error.

●Additional inquiries were handled by phone to verify information submitted by insurance companies, attorney’s, medical providers and subscribers.

●The Health Insurance Portability and Accountability Act (HIPAA) was strictly enforced.

●I also assisted callers from all over the country, and from all walks of life.

GHI, New York, New York

Subscriber Relations Representative/GHI contracts

September 1999 to December 2006

●I Managed numerous health insurance contracts involving the City of New York Employees, The department of Sanitation, Con Edison, The United States Postal Service and many other high-profile contracts.

●My function was to manage these accounts by updating them, verifying benefits and personal information, while securing this information under (HIPAA) guidelines.

●The majority of callers consisted of active and retired New York City and Government employees and their representatives.

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