Service Representative Data Entry

Heather R Knoll

219-***-**** *************@*****.***

OBJECTIVE

To obtain a career in an organization where I can grow and explore my abilities in the different areas of the company… Creating better opportunities for myself and those around me…

SKILLS

Creative

Hard worker

Fast Learner

Open Minded

Responsible

Good at Time Management

Team Player

Personable

The ability to become a great leader (Great Leadership Qualities)

PROFESSIONAL EXPERIENCE

Televerde Rockville, Indiana June 2021-Present

Job Title

CSR (Customer Service Representative)

Basic Computer skills

Demonstrating proficiency and excellence in areas of professional manner as well as telephone communication

Data Entry including but not limited to creating personal accounts, updating information utilizing the platforms provided by each system

Software Experience using Microsoft PowerPoint, Excel, and Word

International Paper

Line lead/Supervisor February 2019-June 2020

Developed communication skills with subordinates

Delegated tasks for crew

Strategized ideas

Coordinated with team to get product ready for deadline

McDonalds Inc May 2015-July 2018

Team Member

Maintaining a clean area providing customers with fresh food in a timely manner…

EDUCATION & CERTIFICATIONS

GED- Complete Graduated 05/2018

Online Sophia Classes (Currently Attending)

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