Customer Service Ward Clerk

Karen A Fehling

920-***-**** ************@*******.*** Phoenix, AZ

Results driven professional with years of experience in sales, customer service, management and business development. Proven track record of consistently meeting and exceeding goals, with the ability to develop and maintain successful relationships with customers. Skilled in data analysis, forecasting, and problem-solving to optimize customer service, increase sales and identify new business opportunities. Highly motivated self-starter, with a passion for providing exceptional customer service to achieve success.

Experience _ Various positions DePere, WI

Humana October 1984 – May 2018

Starting as a clerical, worked up to Manager of Underwriting and ended as a sales consultant.

Engaged in sales call activities to prospective customers, exploring and presenting solutions.

Advised agents of pricing and nonpayment options.

Recommended products features, advantages and benefits to customer.

Manage and maintain productivity of Underwriters.

Education

Licensed Ward Clerk

Northeast Wisconsin Technical Institute, Green Bay, Wisconsin

Licensed Practical Nurse in clinical medical assisting.

Northeast Wisconsin Technical Institute, Green Bay, Wisconsin

Skills

Customer Relationship Management * Time Management

Product and Service Knowledge * Sales Proposal Creation

Special Requests * Corrective

Contact this candidate