Robert Simon

***** ** *** **

Plantation, Florida 33324

954-***-**** adwm6g@r.postjobfree.com

SUMMARY

Over 40 years of experience in the automotive industry and management. Highly skilled mechanic performs service, diagnostics, and repairs on domestic and foreign automobiles, trucks and fleet vehicles. Has experience working in fast-paced environment and knowledge of countless auto repair parts, tools and equipment.

WORK EXPERIENCE

Bob Simon’s Auto Repair Shop and Mobil Quick Lube, Davie, Florida 1984–2015

Owner and Mechanic

Skilled in troubleshooting various automotive problems and a solid track record of meeting customer needs.

Comprehensive knowledge of numerous domestic and foreign makes and models.

Provided leadership to other mechanics to increase repair accuracy, minimize lost time, and ensure safety compliance.

Diagnosed, repaired and inspected vehicles before handing them back over to the customers.

Proficient in the use of diagnostic equipment to pinpoint vehicle issues and the use of tools required to make necessary repairs and adjustments.

Extensively interacted with customers, responded to questions and answered phones.

Built repeat business and customer loyalty by: ensuring the highest quality repair status, educating and problem-solving with customers on technical issues and vehicle operations.

Managed and implemented opening and closing procedures; including cash management, paperwork, and employee hours.

Responsible for all aspects of customer managements, from check in, work orders, payments, vehicle inspections, and tracking/ordering specific parts for vehicles.

Exxon, Hicksville, New York and Plantation, Florida

Head Mechanic and Manager 1973-1984

Assisted staff members when necessary.

Performed various automotive repairs and maintenance tasks.

Prepared estimate for total cost of repairs, consulted customer and closed on repair sale.

Specialized in meticulously evaluating the condition of vehicles and taking pride in completed work.

Contributed to repeat and referral business through strong problem-solving skills and commitment to top-quality workmanship and excellent customer service.

PROFESSIONAL TRAINING AND CERTIFICATIONS

National Institute for Automotive Service Excellence (ASE): 1977-Current

oASE Certified Technician: Engine Repair, Brakes, Heating & Air Conditioning, Manual Drive Train & Axles, Suspension & Steering, Engine Performance, and Electrical/Electronic Systems

oASE Refrigerant Recovery & Recycling Certification Program

Ricon Corporation 1998-Current

oCertified in the installation, service and repair of the following Ricon wheelchair lifts and accessories: Activan, Mirage F9A/F9B, Eclipse, Uni-Lite, and S-Series

Esco Institute 1996-Current

oEPA 609: Refrigerant Recovery & Recycling Equipment Certification

Artic Auto Air, Inc. 1995

oAuto Air Conditioning Retrofit Seminar

HONORS AND MEMBERSHIPS

The Herald Readers’ Choice Award: Best Mechanic in Davie (2000-2001)

Student Relations, Inc. Award: Dedication and contribution to the youth of the community and students of Nova Southeastern University (2011)

Member of Grand Lodge of Free and Accepted Masons, Master Mason (2003-Current)

Member of Scottish Rite of Freemasonry, 32 Degree Mason (2003-Current)

Member of Shriners International (2003-Current)

Member of Automotive Service Association (2005-2015)

Member of Code of Ethics, Better Business Bureau (1999-2015)

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