Data Entry Administrative Assistant

A D M I N I S T R A T I V E A S S I S T A N T

Amani Athmani

C o n t a c t

+254-***-***-***

*********@*****.***

Nairobi, Kenya

Education

(January 2002)

NIIT COMPUTER COLLEGE Nairobi

Certificate In Microsoft Office

proficiency Microsoft Office

Packages

(June 1997)

High School Diploma,

St. Christopher High

School(I.G.C.S.E O-Level)

Nairobi

K e y S k i l l s

Microsoft Office

Swahili and English

Web and tech savvy

Typing speed of 40 WPM

Problem solving

Detail Oriented

P r o f i l e

Experienced in technical support and data entry with a proven track record of delivering high-quality results in fast-paced environments. Detail-oriented and analytical, adept at troubleshooting and problem-solving. Strong communication skills and a passion for providing exceptional customer service. P r o f e s s i o n a l E x p e r i e n c e

Sole Proprietor IT ADVISOR

ELDORADO TECH SYSTEMS –Malindi, Kenya

JAN 2012

– Present

Designed and implemented customized IT solutions to meet client needs

Provided hardware maintenance and troubleshooting services to clients

Developed and maintained relationships with clients to ensure customer satisfaction

Maintained & serviced computers and networks for different organizations

Supplied products and services to different organizations ADMINISTRATIVE ASSISTANT

KIKUBA Ltd. – Nairobi, Kenya

SEP 2007

– DEC 2011

Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers

Trained 2 administrative assistants during a period of company expansion to ensure attention to detail and adherence to company

Developed new filing and organizational practices, saving the company $1,000 per year in contracted labor expenses.

Maintained utmost discretion when dealing with sensitive topics

Manage travel and expense reports for department team members CUSTOMER SERVICE REPRESENTATIVE JAN 2003

BIDII DOT COM Ltd – Nairobi, Kenya - AUG 2007

Responding to customers’ inquiries, providing

information about company products and

services

Maintaining customer record tickets, in order to keep accurate records of all customer interactions

Increased monthly sales approximately by 15% by utilizing add-on sales techniques

INTERESTS

Sports, Spy books & movies, Travelling, Updating knowledge with tech related information

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