Kathy VanKirk
Pensacola, FL *****
************@*****.***
Work Experience
Call Center Customer Service Representative
Alorica Calling Center - Pensacola, FL
Call Center customer Service for Verizon Wireless Business Customers Penske Agent
Florida RV Center - Pensacola, FL
2017-09 - 2018-07
Answer Phones set up appointments for Repair & Sales of RV's, transferring calls to the sales or repair department keeping good daily call
sheet on excel for good records when the calls have been returned or placed, & as Penske Agent=take incoming & outgoing calls to customers
needing help scheduling their Moving Trucks for their upcoming move, I help them with what size they will need and weather it is a local or one way trip, getting the rental and making sure they have the truck when they need it and keeping the trucks clean and checked in when returned. This is a rewarding job because I have helped many customers get what they need during their very busy time of Moving. Property Manager
Azalea Ave Self Storage - Foley, AL
2014-09 - 2017-08
Property Manager Azalea Self Storage 114 E. Azalea Ave Foley, AL 36535 Ph# 251-***-**** September 2014 to Present August 2017 Self Storage business, Sales Presentations, Showing & Leasing Units & Penske Truck, Scheduling appointments & making reservations, Marketing thru Chamber and Business to Business, Customer Service & Phone Skills
Property Manager
A-AAA Key Self Storage - San Antonio, TX
2012-02 - 2013-09
AAAA Key Self Storage October 2012 to September 2014 Self Storage business, • Sales Presentations, Showing &
Leasing Units & Rental Truck, Scheduling appointments & making reservations, Marketing thru Chamber and Business to Business, Customer Service & Phone Skills, Computer entry, daily accounting &
banking. Media marketing thru constant contact & facebook media. Raised occupancy from 68% to 95%, consistently kept low delinquencies thru customer contact, qualified for bonuses & commissions pt low
delinquencies thru customer contact, qualified for bonuses & commissions every month.
Front Of the House Sift Manager/Server
2010-10 - 2012-01
Broken Egg is a Breakfast Lunch
Restaurant that opened for Dinner for the season and served Special menu for dinner with a new added Bar. I was head server and I opened dinner and managed small staff with serving and closing the restaurant, I also did marketing to the business. They Closed the
dinner after the season.
Education
Oakley High School
1971-05
Skills
Answer phones
Additional Information
SKILLS
I like to say have a Blessed Day!
Answer Phones set
appointments, Rentals & Sales,
Managing and Customer
Service for over 20 Years