Transportation Security, Medical Receptionist, Office Manager
Resume:
Kimberly Wright
Wailuku, HI *****
***********@*****.***
I am organized, efficient, detail oriented and self-motivated. ... I am accustomed to a fast-paced environment where deadlines are a priority and handling ... I have demonstrated my ability to handle a variety of tasks effectively and deliver on deadlines. Authorized to work in the US for any employer
Work Experience
Front Office Manager
Urgent Care Wailea Makena
October 2022 to April 2023
• Training and supervising the front office staff
• Accounts Receivable: receive, record, and prepare daily deposits.
• Setting and maintaining work schedules
• Delegating tasks
• Writing memos and correspondence
• Scanning payroll data and sending to CPA
• Developing and enforcing standards, best practices and workflows
• Monitoring financial data
Dishwasher - Montage Kapalua
Altres Staffing - Kahului, HI
August 2022 to October 2022
• Scraped, sorted and rinsed dishes and utensils; properly loaded items into dishwasher for maximum efficiency.
• Followed proper sanitation methods to clean and disinfect kitchen workstations. Security Officer
Westin Nanea - Lahaina, HI
September 2021 to July 2022
• Perform security patrols of designated areas on foot
• Patrol Pool for Maui County Liquor Law violations
• Dispatcher Duties
• Watch for irregular or unusual conditions that may create security concerns or safety hazards
• Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
• Permit authorized persons to enter property and monitors entrances and exits
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post.
• Provide assistance to customers, employees and visitors in a courteous and professional manner. Security Guard
G4S Secure Solutions - Wailuku, HI
December 2020 to September 2021
Security Guard at The Bank of Hawaii.
• Perform security patrols of designated areas on foot
• Watch for irregular or unusual conditions that may create security concerns or safety hazards
• Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
• Permit authorized persons to enter property and monitors entrances and exits
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post.
• Provide assistance to customers, employees and visitors in a courteous and professional manner. Transportation Security Officer
Department of Homeland Security - Kahului, HI
June 2019 to October 2020
• Provide the traveling public with the highest levels of security, customer service, and professionalism
• Continuously and effectively interact with the public, giving directions and responding to inquiries in a reasonable tone and manner
• Dual certified officer in Baggage And Checkpoint Cashier (Seasonal)
Target - Kahului, HI
October 2018 to March 2019
Greet customers
Collect payments
Manage returns and refunds
Answering to customer inquiries
Stocking shelves.
Office Assistant I (Part Time)
State of Hawaii - Public Defender Office - Wailuku, HI September 2018 to November 2018
Answer phones
File intake forms
Clerical work
Courthouse runs
Executive Medical Receptionist
Waterford Vein Institute / Pacific Rim Cardiovascular - Kahului, HI September 2015 to July 2018
Answering telephones
Scheduling clients for appointments and procedures, Creating and updating medical charts, taking vital signs, interfacing with other practitioner offices and procuring patient records and reports.
Interfacing with insurance companies and determining and confirming eligibility of benefits, and prior authorizations for visits and procedures as needed, for all 3 office locations Supporting the team to facilitate minor in office surgical procedures, and wound care, when needed. Travel to the Big Island office locations for training and clinical support Weekly billing meetings
Bank deposits
Collect co payments and account balance from patient Faxing and scanning documents,
Taking and maintaining office inventory for supplies and equipment, Some light office cleaning responsibilities
Office Coordinator
Quillen Fertility & Women's Services - Johnson City, TN October 2012 to April 2015
Work closely with Practice Administrator to develop and implement efficient and effective policies and procedures for the clinic.
• Schedule meetings for staff and physicians
• Billing and collections
• Purchase orders
• Evaluations for front office staff
• Reports for management
• Notarized paperwork
• Assists with scheduling appointments and answering phone calls
• Knowledge of all areas in the office for effective leadership and coverage in event of absences Front Office Receptionist
Sullivan Digestive Center - Kingsport, TN
March 2012 to October 2012
• Collect co pays and ROA payments
• Schedule appointments
• Verify insurances and scan insurance cards
• Check patients in/out
Scheduler
Wellmont CVA Heart Institute
July 2010 to February 2012
Schedule appointments and diagnostic testing
• Schedule procedures at the hospital
• Schedule pre admits at the hospital
Fax Coordinator /scanner
Wellmont CVA Heart Institute
September 2008 to July 2010
Receive faxes electronically from the fax queue and distributed them accordingly
• Imported patients records into EMR accounts
• Trained employees on scanning and importing records electronically
• Sorted and distributed mail
• Medical records request
• Scanned medical records
Education
High school diploma
Ritchie County High School - Harrisville, WV
1986 to 1989
Skills
• Front Desk
• Front Office
• Medical Receptionist
• Insurance Verification
• Medical Scheduling
• EMR Systems
• Medical Records
• HIPAA
• Intake Experience
• Vital Signs
• Medical Billing
• Medical Terminology
• Medical Office Experience
• Security
• Customer service
• Computer Skills
• Communication skills
Certifications and Licenses
AED Certification
First Aid Certification
Guard Card
CPR Certification
Assessments
Medical receptionist skills — Proficient
August 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Administrative assistant/receptionist — Proficient July 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Attention to detail — Proficient
September 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
August 2022
Identifying and resolving common customer issues
Full results: Proficient
Filing & organization — Proficient
November 2020
Arranging and managing information or materials using a set of rules Full results: Proficient
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Security guard skills — Proficient
September 2022
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Office manager — Proficient
July 2022
Scheduling and budgeting
Full results: Proficient
Bookkeeping — Proficient
July 2022
Calculating and determining the accuracy of financial data Full results: Proficient
Customer focus & orientation — Proficient
June 2022
Responding to customer situations with sensitivity Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient February 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Legal skills — Proficient
February 2022
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Proficient
Scheduling — Proficient
February 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Workplace safety — Proficient
June 2022
Using safe practices at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate