Assistant Manager General
Resume:
Lacy Dillard
Bar / Kitchen Manager
Woodburn, KY 42170
**************@*****.***
Dedicated restaurant manager. Experienced with cost control and cash handling duties. Well versed in building solid customer and employee relationships. Authorized to work in the US for any employer
Work Experience
General Manager
Popeye's Restaurants - Bowling Green, KY
July 2020 to Present
• Daily operations to include cash handling, projections, and staffing
• Operate store to company standards and goals
• Building customer relations
• Responsible for achieving sales and profit goals Assistant Manager
Bob Evans Restaurants - Bowling Green, KY
July 2018 to July 2020
• Daily operations to include cash handling, projections, and staffing
• Operate store to company standards and goals
• Training of new employees
• Building customer relations
Bar / Kitchen Manager
Hooters of America - Clarksville, TN
2015 to 2018
• Daily operations to include cash handling, projections, and staffing
• Training of new employees
• Operate store to company standards and goals
• Interviewing and hiring of all employees
• Responsible for food ordering and maintaining accurate inventory levels
• Scheduling of all front of house and back of house employees
• Responsible for liquor and beer ordering and maintaining accurate inventory levels Corporate Training Manager
Frisch's Big Boy - Louisville, KY
2011 to 2015
• Training of new employees and management
• Interviewing and hiring of all employees
• Responsible for P&L statements
• Daily operations to include cash handling, projections, and staffing
• Operate store to company standards and goals
General Manager
Captain D's Seafood Restaurant - Franklin, KY
2008 to 2011
General Manager
• Exceeded goals set by company to include sales increase, and decrease of food and labor cost
• Responsible for developing management staff to fullest potential
• Staff store accordingly to sales and flow of business
• P&L responsibilities
Store Manager/Area Manager
Papa Johns - Franklin, KY
2005 to 2008
• Improved profitability of store by increasing sales and lowering costs
• Train all new personnel and current staff to enhance customer service and increase profits through suggestive selling
• Developed relationships with local businesses
Assistant Manager
Ryan's Steakhouse - Bowling Green, KY
2004 to 2005
• Supervised daily store operations
• Daily cash management including deposits and auditing
• Accountable for ordering of all food and small wares
• Provided staff with up to date training
• Safety Committee Chairman
Education
High school or equivalent
Skills
• EXCEL (Less than 1 year)
• MICROSOFT WORD (Less than 1 year)
• WORD (Less than 1 year)
• Labor Cost Analysis
• Kitchen Management Experience
• Operations Management
• Restaurant Management
• Bartending
• Culinary Experience
• Budgeting
• POS
• Auditing
• Profit & Loss
• Forecasting
• Assistant Manager Experience
• Inventory Control
• Food Safety
• Restaurant Experience
Assessments
Supervisory Skills: Motivating & Assessing Employees — Expert September 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Dedicated manager with a strong work ethic and the ability to build lasting client relationships
• Experienced in operations management, sales, budget development, staffing, and cost control
• Adept at building relationships with customers, vendors, and staff
• Able to motivate employees to perform to their maximum potential
• Exceptional organizational and planning skills; adaptable; enjoy new challenges Skills
• POSI Touch
• Squirrel
• Microsoft Word/Excel
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