Processing Clerk Support Representative

Patricia J. Begley

(H) 203-***-**** ***************@*****.*** 24 Medley Lane. Branford, CT

SUMMARY

Conscientious self-starting professional with over 25 years of experience in customer service, restaurant service and sales roles. Well organized and analytical with strong attention to detail. Meticulous track record for meeting deadlines and prioritizing tasks. Seeking a position that will utilize these skills and allow room for growth.

SKILLS

● Quality Control Specialist. Complaint Handling and Resolution. Strong Communication skills. Problem Solving ability. Works well under pressure. Strong attention to details. Strong Organizational skills, Expert at Multitasking.

EXPERIENCE

Page Taft Compass Real Estate Madison CT-

Real Estate Agent, Realtor

September 2022-Current

Knights of Columbus, Headquarters. New Haven, CT - Outside Sales Support Representative July 2014- September 2021

● Problem solve, troubleshoot and answer questions regarding pending application requirements for sales agents in the United States, Canada, Guam, and Puerto Rico via email and call center to ensure they are in compliance with legal and life insurance state regulations.

● Multitask by answering over a hundred application and compliance related emails and phone calls per day while processing hundreds of application documents

● Calculates policy premiums, explains application process, and educates sales agents on companies procedures starting at point of sale, application signing, application coding, medical underwriting, policy print, to final completion of inforce policy. Brazi Restaurant. New Haven, CT -Server and Bartender October 2014-August 2017

● Skillfully anticipated and addressed guests’ service needs.

● Assisted guests with food and beverage choices based on extensive knowledge of menu

● Set up and carried out full dinner service for private parties of over 50 guests

● Memorized and recited menu specials for guests with understanding of how each dish is prepared.

● Stocked and maintained supplies for all waitstaff Delivered excellent service in a fast paced, high pressure, busy restaurant William Raveis Real Estate, Cheshire, CT — Real Estate Agent October 2006 - November 2009

● Coordinated appointments with prospective buyers to showcase houses

● Counseled customers on market current status for residential and land markets.

● Promoted property sales through advertisements, open houses and participation in multiple listing services.

● Successfully guided home buyers and sellers through sales and purchase of properties.

● Advised prospective clients on current market activities.

● Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.

● Showed residential properties and explained features, value and benefits of available homes.

● Followed up with prospects throughout sales processes.

● Negotiated, facilitated and managed real estate transactions.

● Educated and advised clients on current real estate market trends.

● Negotiated contracts and coordinate with lenders, attorneys and inspectors.

● Recognized and awarded for Top Producing New Agent and Top Associate for Unit Closings in One Month at the 2007 William Raveis Award Ceremony.

● Verified completion of legal formalities prior to closing dates

● Specialized in Staging and photographing properties to enhance features and attract a higher volume of potential buyers.

EDUCATION & TRAINING

EDUCATION AND CERTIFICATION

Southern Connecticut University -New Haven, CT -Bachelor Of Arts 1992-1997

REFERENCES

Glenn Xavier - Teacher and Coach

Hamden Public Schools

(Cell) 203-***-****

Kathy O'connor- Registered Nurse

State of Connecticut

(Cell) 203-***-****

Kristie Dillon- Medical Underwriter, Underwriting Department, Knights of Columbus Headquarters

New Haven, CT

(Cell) 203-***-****

Lisa Hargreaves- Processing Clerk, New Business Department, Knights of Columbus Headquarters New Haven, CT

(Cell) 203-***-****

Contact this candidate