Raymond Cox

Alliance, OH *****

adwlti@r.postjobfree.com

+1-614-***-****

Success driven individual looking to expand my knowledge and experiences. Creative ideas and an easy going attitude are the pillars of my life. I am willing to learn and work hard for a company that respects and appreciates what I can do for them. I want to seek out opportunities I have not had and keep advancing in the company that I am with.

Authorized to work in the US for any employer

Work Experience

Account Coordinator

CoverMyMeds - Columbus, OH

December 2021 to Present

Assist prescribers, plans, and pharmacists with the prior authorization process through our software. Troubleshoot issues with prior authorizations and work to create best next steps for those issues Communication skills developed with other business units to collaborate on best step practices Member/Provider Representative

Liberty HealthShare - Canton, OH

June 2021 to Present

Works in several programs like sharedirect 3 and Kronos while documenting and assisting members of LHS as well as providing billing information and enrollment statuses to providers on inbound calls. Makes outbound calls to members/providers when needed for additional information. Works in excel and Word for multiple tasks. Knowledgeable of HCFA and UB 04 forms. HIPPA Certified. Customer Service Representative

EnvisionPharmacies - Canton, OH

October 2019 to April 2021

Works in multiple applications simultaneously l Iike Trust commerce for billing, therigy for member information and notes, and kronos.

Work from home capable with high speed internet,Critical and creative fast thinking, Works with Microsoft office suite for multiple tasks. Office environment knowledgeable ie. Sending faxes, sending letter to members and providers. HIPPA Certified. Pharmacy Technician

Rite Aid - Canton, OH

December 2018 to October 2019

• Prescription filling and medication counting • Data entry and organization • Courtesy refills and prescription transfers • Customer service through answering phones and in store • Medication stocking and organization

Cook and Cashier

raising canes

December 2016 to December 2018

• Customer service through answering phones and taking orders • Prepare and cook all menu items available using deep fryer and flat top grill • Handle money for sales • Take orders in store and at the drive-thru

Sales Associate

Game Stop - Groveport, OH

November 2017 to November 2018

• Customer service in person and on the phone with knowledge of store stock • Meet sales goals as set forth by the company • Complete sales through handling cash and credit cards • Maintain stock and storefront

Raising Cane's Chicken Fingers Groveport, Ohio

Education

High school diploma

Ohio Center for Broadcasting - Columbus, OH

July 2012

Columbus State Community College - Columbus, OH

August 2010 to May 2011

Olentangy Orange High School - Delaware, OH

June 2010

Skills

• CSS (10+ years)

• HTML (10+ years)

• Mac (10+ years)

• Microsoft office (4 years)

• MS OFFICE (5 years)

• Pharmacy (Less than 1 year)

• printers (4 years)

• shorthand (4 years)

• inventory

• Customer Service

• Data Entry

• Billing

• Word

• Data-Entry

• Adobe Creative Suite

• Photography

• Filming

• Adobe Photoshop

• Graphic design

• Adobe Illustrator

• Social media management

• B2B

• Mac OS

• Video Editing

• User Interface (UI)

• ICD-10

• CPT coding

• ICD-10

• Pharmacy software

• Video production

• Web design

• Photo editing

Assessments

Marketing — Proficient

April 2021

Understanding a target audience and how to best communicate with them Full results: Proficient

Sales skills — Highly Proficient

April 2021

Influencing and negotiating with customers

Full results: Highly Proficient

Work style: Conscientiousness — Highly Proficient

September 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Work style: Reliability — Familiar

September 2019

Tendency to be dependable and come to work

Full results: Familiar

Spreadsheets with Microsoft Excel — Familiar

May 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Familiar

Customer focus & orientation — Expert

May 2021

Responding to customer situations with sensitivity Full results: Expert

Analyzing data — Familiar

May 2021

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Applicable Skills

• Install, maintain and operate computer peripherals (i.e. printers, scanners, digital cameras, and smartphones)

• Operate PC and Mac operating systems

• Proficient use of Microsoft office, file conversion software, and torrent software

• Non-linear photo and video editing systems

• Basic knowledge of HTML and CSS

• Can type 30+ words per minute

• Nexgen Pharmacy Software proficient

• Ohio pharmacy board certified

• fluent in pharmaceutical abbreviations and shorthand

Contact this candidate