Ralph G. Yarter

**** *.*. *** ***., Amarillo, Texas 79106

adwlqu@r.postjobfree.com

Ph.: 806-***-****

Professional Summary

I am a hardworking, highly motivated individual with a 10 year background in Customer Service, Transportation and Highway Maintenance. I have the ability to learn new tasks quickly and efficiently. I am proficient in growing key customer professional relationships. I possess impeccable attendance and driving records and I pride myself in maintaining an orderly and organized work area. I have excellent communication and time management skills and I can handle tasks with accuracy and efficiency.

Skills

●Customer an Personal Service

●Quality Control Analysis

●Active Learning

●Critical Thinking

●Judgment and Decision Making

●Equipment Maintenance

●Time Management

●Learning Strategies

●Public Safety and Security

●Transportation

Experience

Schneider National

Amarillo, Tx and Carlisle,pa

Cdl A Driver / Driver Instructor

2019- present

City of Amarillo

Amarillo,TX

Operater II

Oct 2018- 2019

●Night shift Tymco 560 operater/driver and maintenance/ mechanic of department equipment

Metal Mart

Amarillo,TX

Sales Manager

2017- Oct 2018

●Inside store sales manager

●Assist customers with projects needs by suggesting product options cost options and delivery times.

Audio Vision Amarillo, TX

Satellite Technician/Installer Nov. 2015 – 2017

●Install satellite equipment, make necessary repairs, observe potential problems that may interfere with service

●Responsible for maintaining adequate inventory and time management in service calls

●Commute to services calls in various counties in the Texas panhandle

●Customer service including via telephone and face to face interactions

●Assist in training new technicians

Village of Salem – DPW Salem, NY

Head of Water Department Jan. 2015 – Oct. 2015

●Duties to include but not limited to, daily water testing, village road maintenance including, snow plowing, paving projects, mowing village greens, tree removal, repairing damaged water lines, both commercial and residential.

●Use computers for various applications, such as meter reading, data entry, water testing purposes and daily water output.

●Greet visitor or callers and handle their inquiries or direct them to the appropriate persons according to their needs as well as occasional service calls.

●Complete forms in accordance with company procedures.

●Manage projects or contribute to committee or team work.

General Insulation Corporation Albany, NY

Insulation Delivery Specialist Apr. 2015 – Jan. 2015

●Review & pull daily customer orders.

●Inspect & load all materials to complete deliveries, as well as managed delivered materials promptly and with impeccable customer service.

●Always willing to go above & beyond my daily duties.

●Logged daily between 300-500 miles, long distance deliveries to the New England, Tri States Region, with a flawless driving record.

●Schedule & confirm appointments for clients & customer deliveries.

●Organized daily route schedules &maintained truck cleanliness

●Train & assist new hires in the warehouse & assist coworkers on deliveries.

Halsted Communications/Direct TV Malta, NY

Satellite Technician – Supervisor/Trainer Sep. 2005 – Apr. 2015

●Make service calls to repair units in customers’ homes, or return unites to shops for major repairs.

●Position or mount speakers & wire speakers to consoles.

●Compute cost estimates for labor and materials.

●Keep records of work orders & test &maintenance reports.

●Disassemble entertainment equipment & repair or replace loose, work or defective components & wiring, using hand tools & soldering irons.

●Install electronic equipment or instruments such as televisions, radios & videocassette recorders.

●Calibrate &test equipment & locate circuit and component faults, using hand and power tools and measuring and testing instruments such as resistance meters and oscilloscopes.

●Confer with customers to determine the nature of problems or to explain repairs.

●Instruct customer on the safe and proper use of equipment.

●Trained new technicians in all aspects of the job.

●Outstanding customer service ratings.

Education

Salem Washington Academy Salem, NY

GED: Math Jun. 1998

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