Ramp Agent Stock Associate

Abhijeet Bhardwaj

******************@*****.*** 902-***-****

SUMMARY

Personable Customer Service Representative offering over 3 years of experience in delivering excellent customer service and accurate problem solving. Focused on surpassing expectations and driving team success. I enjoy being challenged and engaging with projects that require me to work outside my comfort zone and knowledge set. I thrive in an environment where no workdays are the same.

SKILLS

LANGUAGES: C, C++, Java and Python

DATABASES SERVER: Cisco, NetBeans IDE and Microsoft Office

CUSTOMER SUPPORT: On Site, Remote, Troubleshooting and Problem Solving

EMPLOYMENT

Ramp Agent - Airport Terminal Services, Calgary

Safely loaded and unloaded baggage, cargo, and mail onto aircraft according to established procedures and guidelines.

Performed aircraft pushback and tow operations to move planes in and out of gates.

Conducted pre- and post-flight inspections of ground service equipment and maintained accurate documentation of equipment usage.

Sales & Stock Associate - Urban Planet, Calgary

Assisted customers with product inquiries and purchases, providing exceptional customer service.

Managed and maintained inventory levels by conducting regular stock checks and restocking as needed.

Processed customer transactions through the point-of-sale system and reconciled cash and credit card payments.

Crew Trainer - McDonald’s, Leduc

Trained new crew members on company policies, procedures, and customer service standards.

Delivered fast and accurate service while maintaining a clean and organized restaurant.

Resolved customer complaints and concerns in a timely and professional manner.

FC Associate - Amazon, Calgary

Processed inbound and outbound shipments of merchandise, ensuring accuracy and efficiency.

Operated material handling equipment, including forklifts and pallet jacks, to move products throughout the warehouse.

Maintained a safe and clean work environment by following company policies and procedures.

EDUCATION

Southern Alberta Institute of Technology, Calgary, AB

Diploma in Information Technology (Major: Software Development)

Relevant Courses: Computer Programming, Networking, Hardware and Business Foundation

Cobequid Educational Centre, Truro, NS

High School

Relevant Courses: Computer Programming and MS tools

Volunteer

Farm Worker - Bidalosy Farms Ltd., Old Barns

Contributed to daily farm operations, including feeding and caring for livestock, milking cows, and cleaning barns and equipment.

Assisted with the maintenance of farm machinery and equipment, ensuring smooth and efficient farm operations.

Collaborated with other team members to identify and solve problems and implement new strategies to improve farm productivity.

Green House Worker - Charlie The Tree Guy, Old Barns

Supported the daily operations of the greenhouse, including watering and fertilizing plants, pruning, and pest control.

Assisted with planting and harvesting of crops, ensuring timely and efficient crop production.

Collaborated with team members to identify and solve problems, such as disease outbreaks and crop failures, and implement new strategies to improve crop yields.

References

Available upon request.

Contact this candidate