Care Representative Billing Specialist
Resume:
Wendy L. Zumbro
McCallcreek, MS 39647
Experience:
Medicaid Billing Specialist-Franklin County Memorial Hospital, 2021-2022 Duties: researching, billing, following up on Medicaid claims. Running reports for late charges.
Problem Resolution Specialist, Cspire 2010-2020
Duties: process call detail, troubleshooting for the individual retail stores, quality call monitoring, field complaints, porting in and out for other carriers Customer Care Representative, Cspire 2002-2010
Duties: respond to customer calls, initiate billing changes, answer billing questions Payment Processor, Bank of Franklin 2001-2002
Duties: processed bills from various businesses
Cashier, Jitney Jungle 1999-2001
Duties: customer check-out, customer service, inventory, stocking shelves Education:
University of Southern Mississippi, 2001
Elementary Education
Copiah Lincoln Community College, 1998
General Studies, Elementary Education
References:
Nell Murray, Retired, 601-***-****
Heather Emory, Small Business Association, 601-***-**** Chonda Ezell, Florist, 601-***-****
Tara Foster, Foster and Son, 601-***-****
Skills that will translate well to this job:
Excellent customer skills
Experience meeting monthly quotas
Skilled at diagnosing customer service issues and handling them quickly Works well alone or on a team
Self-motivated
Proficient in Microsoft Word, Excel, Power Point, all social media Excellent typing skills
Excellent phone skills
Contact this candidate