**** ******** ****** #*** ********, California 510-***-**** adwlph@r.postjobfree.com
Mark A. Gressel
Career Objective
Seeking a general warehouse laborer position. Over 20 years’ experience in the transportation, customer service industry. Avid on-the-job learner excited to apply acquired knowledge while advancing skill set for the benefit of assisting with the growth of this company.
Highlights
•Over 20 years transportation industry experience
•Excellent customer service skills
•Ability to follow set and standard procedures
•Comfortable working in fast-paced environments
•Inventory experience
Experience
Sorter Worker (Seasonal)
Amazon 11/2019 to 1/2020
Vacaville, CA
•Created containers for packages
•Received incoming shipments
•Opened packages, sort out items according to predefined procedures
•Ensured all packing and labeling activities for outgoing shipments are properly handled
Package Handler (Seasonal)
UPS 11/2019 to 1/2020
Richmond, CA
•Responsible for unloading, sorting, scanning, and loading of packages in the hub
•Moved packages efficiently for warehouse operations
•Worked with conveyor and roller belts, inside the trailers, cargo containers and package cars
Package Handler & Courier
FedEx 7/2018 to 10/2019
Fairfield, CA
•Sorted packages to be transferred to loading docks
•Handled goods and documents in a busy warehouse setting
•Communicated efficiently with supervisors and other members of the team
•Responsible for picking up and delivering packages at homes and businesses
•Operated the route efficiently to ensure timely scheduled pick-ups and deliveries
•Managed time well, answered customer questions about package shipping methods
Customer Service 3/2017 to 11/2017
Safeway Napa, CA
•Provided customer service in the Produce Department
Temporary Worker 5/2016 to 8/2016
Alkar Human Resource Temporary Agency Napa, CA
•Moved new vehicles from Port of Benicia to dealer preparation lot
Limousine Driver 9/2016 to 11/2016
California Wine Tours Napa, CA
•Provided limousine service for Napa Valley and Sonoma Valley areas
Preload Supervisor 10/1989 to 10/1995
UPS Richmond, CA
•Answered customer questions/complaints regarding shipments
•Audited timecards and updated all necessary paperwork
•Performed employee reviews quarterly
•Dispatched packaged cars for the day
•Supervised employees loading packaged cars
Delivery Driver (Retired) 10/1995 to 5/2015
UPS Napa, CA
•Verified contents of inventory loads against shipping papers
•Selected the most efficient routes in compliance with delivery instructions and fuel policy
•Successfully completed 100 delivery stops daily
•Completed pre- and post-trip safety vehicle inspections. Recorded and reported any defects and malfunctions
•Successfully operated vehicles in all weather conditions
•Established long-term customer relationships through prompt and courteous service
Education
El Cerrito High School
Diploma
1985
El Cerrito, CA
References
Available on request